Cell Therapy Account Manager, Central Pennsylvania
Bristol Myers Squibb
8 hours ago
On-site
Harrisburg, PA
Sales
Position: Cell Therapy Account Manager (Field-based, covering Central Pennsylvania)
Key Responsibilities
- Assess, cultivate, and manage customer relationships across stakeholders within assigned accounts to achieve commercial objectives for cellular therapy launches.
- Develop customized site-specific account plans, coordinating deployment of resources to meet customer needs and ensure a seamless, differentiated patient experience.
- Serve as main point of contact for designated accounts; collaborate with cross-functional partners to create a streamlined interface between account stakeholders and field-facing colleagues.
- Navigate complex account environments; understand needs/issues at all levels and drive solutions.
- Regularly collaborate and communicate with cross-functional partners to support appropriate patient referrals to treatment centers.
- Maintain and continuously develop disease and product-specific knowledge.
- Gather customer insights and provide timely feedback to cross-functional partners and the Area Business Manager on trends, therapeutic landscape changes, performance, industry issues, opportunities, and risks.
- Ensure compliance with all laws, regulations, and policies governing cell therapy activities.
- Ability to drive within the assigned territory by automobile (and in some territories, travel by airplane).
Qualifications & Experience (Required)
- 7+ years sales/marketing/commercial experience; 5+ years in Hematology/Oncology.
- Key account management in large, complex accounts; identify influential stakeholders and serve patients.
- Customer service orientation (quick responses, reliable, excellent follow-up).
- Ability to partner with leadership and cross-functional partners to implement key account strategies.
- High technical expertise and business acumen.
- Strong analytical, consulting, and business planning skills.
- Excellent written/verbal communication and effective presentation skills.
- Thorough understanding of U.S. compliance guidelines.
- Independent work ability; travel as needed (up to 50%).
- Valid driver’s license.
- Bachelor’s degree or equivalent.
Qualifications & Experience (Preferred)
- Hospital sales, academic and community setting experience.
- Buy-and-bill reimbursement experience.
Skills/Competences
- Results orientation; decisive, action-oriented.
- Collaboration skills; cross-functional alignment and consensus building.
- Integrity; strategic capabilities; analytical/problem-solving; strong communication.
Benefits (Explicitly stated)
- Health coverage (medical, pharmacy, dental, vision)
- Wellbeing support programs (BMS Well-Being Account, BMS Living Life Better, EAP)
- Financial wellbeing/protection (401(k), disability, life/accident/supplemental insurance, business travel protection, personal liability, identity theft benefit, legal support, survivor support)
- Paid time off (flexible time off and paid holidays; additional eligibility-based time off described)
Compensation (Explicitly stated)
- Field, United States: US $171,360–$207,648 (plus potential incentive cash/stock based on eligibility)
Application instructions
- Apply for the role; requisition/job title: R1601355 Cell Therapy Account Manager, Central Pennsylvania.
Key Responsibilities
- Assess, cultivate, and manage customer relationships across stakeholders within assigned accounts to achieve commercial objectives for cellular therapy launches.
- Develop customized site-specific account plans, coordinating deployment of resources to meet customer needs and ensure a seamless, differentiated patient experience.
- Serve as main point of contact for designated accounts; collaborate with cross-functional partners to create a streamlined interface between account stakeholders and field-facing colleagues.
- Navigate complex account environments; understand needs/issues at all levels and drive solutions.
- Regularly collaborate and communicate with cross-functional partners to support appropriate patient referrals to treatment centers.
- Maintain and continuously develop disease and product-specific knowledge.
- Gather customer insights and provide timely feedback to cross-functional partners and the Area Business Manager on trends, therapeutic landscape changes, performance, industry issues, opportunities, and risks.
- Ensure compliance with all laws, regulations, and policies governing cell therapy activities.
- Ability to drive within the assigned territory by automobile (and in some territories, travel by airplane).
Qualifications & Experience (Required)
- 7+ years sales/marketing/commercial experience; 5+ years in Hematology/Oncology.
- Key account management in large, complex accounts; identify influential stakeholders and serve patients.
- Customer service orientation (quick responses, reliable, excellent follow-up).
- Ability to partner with leadership and cross-functional partners to implement key account strategies.
- High technical expertise and business acumen.
- Strong analytical, consulting, and business planning skills.
- Excellent written/verbal communication and effective presentation skills.
- Thorough understanding of U.S. compliance guidelines.
- Independent work ability; travel as needed (up to 50%).
- Valid driver’s license.
- Bachelor’s degree or equivalent.
Qualifications & Experience (Preferred)
- Hospital sales, academic and community setting experience.
- Buy-and-bill reimbursement experience.
Skills/Competences
- Results orientation; decisive, action-oriented.
- Collaboration skills; cross-functional alignment and consensus building.
- Integrity; strategic capabilities; analytical/problem-solving; strong communication.
Benefits (Explicitly stated)
- Health coverage (medical, pharmacy, dental, vision)
- Wellbeing support programs (BMS Well-Being Account, BMS Living Life Better, EAP)
- Financial wellbeing/protection (401(k), disability, life/accident/supplemental insurance, business travel protection, personal liability, identity theft benefit, legal support, survivor support)
- Paid time off (flexible time off and paid holidays; additional eligibility-based time off described)
Compensation (Explicitly stated)
- Field, United States: US $171,360–$207,648 (plus potential incentive cash/stock based on eligibility)
Application instructions
- Apply for the role; requisition/job title: R1601355 Cell Therapy Account Manager, Central Pennsylvania.