Cardiovascular Territory Account Specialist – Los Angeles West
Novartis
Key Responsibilities:
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements (virtually or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
- Use digital tools and omni-channel strategies to personalize outreach and engage customers (virtual and face-to-face).
Essential Requirements:
- Bachelor’s degree required.
- Experience in pharmaceutical/biotech/healthcare (or similarly structured industries) with large, geographically dispersed sales teams within the last 5 years (open to complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B).
- Proven track record of consistent high performance selling to large accounts/key customers.
- Self-starter with strong analytic ability to seek, prioritize, and apply relevant information; ethical leadership and compliance mindset.
- Must reside within the territory or within 50 miles of the territory border; travel 60–80%; ability to drive and/or fly within the territory; valid driver’s license.
Desirable Requirements:
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Knowledge of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.
Leveling Guidelines (filled commensurate with experience):
- Associate: 4+ years military leadership (or limited prior sales experience); strong collaboration and cross-functional communication; preferred Novartis Sales Internship Program.
- Territory: 2+ years in relevant specialty/pharma/healthcare or similarly complex sales within last 5 years.
- Senior: 5+ years in relevant fields.
- Executive: 10+ years in relevant fields.
Driving is an essential function: fully valid/unrestricted driver’s license required.
For field roles with dedicated training: complete initial training including home study up to 8 hours/day and 40 hours/week.