Cardiovascular Territory Account Specialist โ Los Angeles West
Novartis
Key Responsibilities:
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements (virtually or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
- Use digital tools and omni-channel strategies to personalize outreach and engage customers across virtual and face-to-face settings.
Essential Requirements:
- Bachelorโs degree required.
- Experience in pharmaceutical/biotech/healthcare (or similarly structured industries) with large, geographically dispersed sales teams within the last 5 years (or equivalent complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B).
- Proven track record of consistent high performance selling to large accounts/key customers.
- Self-starter with analytic abilities and ethical leadership/compliance mindset.
- Reside within the territory or within 50 miles of the territory border; travel 60โ80% across geography; valid driverโs license.
Desirable Requirements:
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Knowledge of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement and/or medical calling on HCPs.
Driving is an Essential Function:
- Fully valid and unrestricted driverโs license required.
Compensation/Benefits (as stated):
- Expected salary ranges by level: $77,000โ$143,000 (Associate); $93,800โ$174,200 (Territory); $119,700โ$222,300 (Senior); $132,300โ$245,700 (Executive).
- Performance-based cash incentive; possible eligibility for annual equity awards (by level).
- US-based benefits: health/life/disability, 401(k) with match, and paid time off.
Field Roles with Dedicated Training Period:
- Complete initial training including home study up to 8 or fewer hours/day and 40 or fewer hours/week.