Associate Manager, HCP & Patient Engagement
Xeris Pharmaceuticals, Inc.
September 03, 2026
Remote friendly (Chicago, IL)
United States
Marketing
The Associate Manager, HCP and Patient Engagement supports execution of Healthcare Professional (HCP) and patient programs across marketed products, developing and executing HCP/patient engagement initiatives and working cross-functionally with Sales, Market Access, Commercial Operations, Medical Affairs, Regulatory, Legal, and others.
Essential Job Functions
- Support Associate Director in developing objectives/strategies for HCP and patient programs across brands.
- Build and maintain compliant vendor management systems (including onboarding and partner payments).
- Develop and deliver content/collateral/campaign assets aligned to brand strategy.
- Manage materials through legal/regulatory review and MAP meeting action items.
- Support internal team and agency partners for peer-to-peer program strategy; operationalize new processes.
- Evaluate and implement process improvements to increase project speed while complying with rules/regulations and company policies.
- Manage the marketing project management tool for visibility and communication.
- Maintain HCP/patient engagement budget and vendors; track ROI/cost savings and growth areas.
- Ensure data accuracy, integrity, and privacy with Commercial Operations.
- Optimize Veeva PromoMats with MAP Coordinator/internal team.
- Manage marketing contracts and purchase orders (cross-functional review, timely execution, updates to project owners).
- Oversee end-to-end print collateral process (partners, budget/inventory, fulfillment monitoring, orders, print proofs/quantities, drop shipment).
Skills & Qualifications
- Bachelor’s degree in business/marketing or related field.
- Minimum 3 years marketing or sales experience (preferably pharmaceuticals/healthcare/related).
- 2–3 years operations experience.
- Fast-paced autonomy; FDA advertising/promotion regulations knowledge.
- Proficiency: Veeva, Microsoft Office (Excel), and project management tools.
- Strong collaboration, organization, analytical skills, written/verbal communication.
Working Conditions
- Periodic evenings/weekends; ~25% overnight travel.
- Hybrid Chicago role: at least 3 days/week in office.
Compensation (as stated)
- Anticipated base salary range: $96,000–$128,000.
Application Instructions
- For reasonable accommodations: email recruiting@xerispharma.com with the job requisition number; do not include medical/health info.
Essential Job Functions
- Support Associate Director in developing objectives/strategies for HCP and patient programs across brands.
- Build and maintain compliant vendor management systems (including onboarding and partner payments).
- Develop and deliver content/collateral/campaign assets aligned to brand strategy.
- Manage materials through legal/regulatory review and MAP meeting action items.
- Support internal team and agency partners for peer-to-peer program strategy; operationalize new processes.
- Evaluate and implement process improvements to increase project speed while complying with rules/regulations and company policies.
- Manage the marketing project management tool for visibility and communication.
- Maintain HCP/patient engagement budget and vendors; track ROI/cost savings and growth areas.
- Ensure data accuracy, integrity, and privacy with Commercial Operations.
- Optimize Veeva PromoMats with MAP Coordinator/internal team.
- Manage marketing contracts and purchase orders (cross-functional review, timely execution, updates to project owners).
- Oversee end-to-end print collateral process (partners, budget/inventory, fulfillment monitoring, orders, print proofs/quantities, drop shipment).
Skills & Qualifications
- Bachelor’s degree in business/marketing or related field.
- Minimum 3 years marketing or sales experience (preferably pharmaceuticals/healthcare/related).
- 2–3 years operations experience.
- Fast-paced autonomy; FDA advertising/promotion regulations knowledge.
- Proficiency: Veeva, Microsoft Office (Excel), and project management tools.
- Strong collaboration, organization, analytical skills, written/verbal communication.
Working Conditions
- Periodic evenings/weekends; ~25% overnight travel.
- Hybrid Chicago role: at least 3 days/week in office.
Compensation (as stated)
- Anticipated base salary range: $96,000–$128,000.
Application Instructions
- For reasonable accommodations: email recruiting@xerispharma.com with the job requisition number; do not include medical/health info.