Associate Director, Product Adoption Lead

Key Responsibilities:
- Develop adoption plans for AI products, copilots, automations, and self-service workflows.
- Translate product capabilities into practical use cases, activation moments, and user guidance.
- Track usage, confidence, sentiment, adoption barriers, and business outcomes.
- Lead feedback loops with users and product teams to improve adoption and usability.
- Coordinate learning, communications, and community resources to reinforce sustained adoption.

Essential Requirements:
- Bachelor’s degree in business, organizational development, learning, healthcare, digital, or related field.
- 7+ years of experience in product adoption, digital transformation, change management, or AI enablement.
- Experience launching or scaling enterprise tools, digital products, AI solutions, or workflow transformations.
- Strong stakeholder engagement, project management, data interpretation, user research, and communication skills.

Desirable Requirements:
- Experience with AI-enabled products, Microsoft 365 Copilot, low-code/no-code tools, or product analytics.
- Product owner, agile, change management, customer success, or pharmaceutical commercial operations experience.

Compensation & Benefits (as stated):
- Salary expected range: $152,600–$283,400/year. Performance-based cash incentive; eligibility for annual equity awards depending on level. Comprehensive benefits package and time off.

Application/Location notes (as stated):
- East Hanover, NJ; not remote; no relocation; travel up to 20%.