Associate Director, Operational Excellence
Bristol Myers Squibb
4 hours ago
Remote friendly (Madison, NJ)
United States
Operations
Position Summary
- Drive adoption and execution of the BMS operating system vision and strategy in line with business expectations.
- Oversee and collaborate with sites, functions, and the Operational Excellence (OpEx) network to develop and implement strategies that drive a continuous improvement culture.
- Contribute to development and execution of continuous improvement initiatives, strategic scorecards/dashboards, best practices in business processes, operational excellence principles, and systems development/deployment.
Key Responsibilities
- Lead and support Diagnostics and Focused Improvement initiatives.
- Coach sites and site leaders to develop and execute COMPASS Roadmaps using the BMS operating system.
- Apply Continuous Improvement and Lean tools to improve performance, reduce waste, and drive productivity across GPS sites and functions.
- Facilitate Monthly Bowling Card reviews.
- Support changes to operations and processes; promote a “Lead with Data” mindset and fact-based decision-making.
- Communicate complex quantitative analysis clearly and translate business issues/value levers into actionable stakeholder discussions.
- Establish and maintain SMART KPIs across safety, quality, service, cost, and efficiency.
- Define, optimize, and maintain end-to-end business processes.
- Lead workshops and Kaizen; run DMAIC, PDCA, and Lean Six Sigma projects.
- Partner with leadership to identify high-impact opportunities and execute process improvements.
- Identify and eliminate inefficiencies, bottlenecks, and waste; perform root cause problem solving.
- Optimize labor, facility, and space utilization; identify meaningful metrics and KPIs.
- Drive continuous improvement education/training, project intake, and prioritization; build capability through training/coaching.
- Build matrix relationships to implement measurement and management systems.
- Ensure compliance with resource management policies/procedures.
- Stay current with industry trends/emerging technologies related to Compass and process improvement.
- Implement innovative solutions; foster a culture of innovation and continuous improvement.
- Travel up to 50%.
Qualifications & Experience
- Bachelor’s degree in Engineering, Management, Project Management, or related field; MBA/advanced degree preferred.
- 5+ years in operations, project management, or related field.
- 2+ years in OpEx with heavy emphasis on driving focused improvements.
- Financial acumen to develop business cases.
- Proven track record managing complex projects and driving operational excellence.
- Strong leadership/team management; ability to motivate and inspire.
- Excellent communication/interpersonal skills; influence stakeholders at all levels.
- Proficiency with project management tools/methodologies (Agile, Scrum, PMP).
- Strong analytical/problem-solving skills for data-driven decisions.
- Ability to thrive in a fast-paced environment and manage multiple priorities.
- Pharmaceutical industry experience (or similar).
- Lean Six Sigma Black Belt; Master Black Belt preferred.
- Ability to balance speed, quality & risk with patient focus.
Benefits (explicitly listed)
- Health Coverage: medical, pharmacy, dental, vision.
- Wellbeing support programs (e.g., BMS Well-Being Account, BMS Living Life Better, EAP).
- Financial well-being/protection (e.g., 401(k), short-/long-term disability, life insurance, accident insurance, business travel protection, legal support, survivor support).
- Paid Time Off (flexible time off/paid vacation and paid national holidays per eligibility).
Application Instructions
- If you come across a role that intrigues you but doesn’t perfectly line up with your resume, apply anyway.
- Drive adoption and execution of the BMS operating system vision and strategy in line with business expectations.
- Oversee and collaborate with sites, functions, and the Operational Excellence (OpEx) network to develop and implement strategies that drive a continuous improvement culture.
- Contribute to development and execution of continuous improvement initiatives, strategic scorecards/dashboards, best practices in business processes, operational excellence principles, and systems development/deployment.
Key Responsibilities
- Lead and support Diagnostics and Focused Improvement initiatives.
- Coach sites and site leaders to develop and execute COMPASS Roadmaps using the BMS operating system.
- Apply Continuous Improvement and Lean tools to improve performance, reduce waste, and drive productivity across GPS sites and functions.
- Facilitate Monthly Bowling Card reviews.
- Support changes to operations and processes; promote a “Lead with Data” mindset and fact-based decision-making.
- Communicate complex quantitative analysis clearly and translate business issues/value levers into actionable stakeholder discussions.
- Establish and maintain SMART KPIs across safety, quality, service, cost, and efficiency.
- Define, optimize, and maintain end-to-end business processes.
- Lead workshops and Kaizen; run DMAIC, PDCA, and Lean Six Sigma projects.
- Partner with leadership to identify high-impact opportunities and execute process improvements.
- Identify and eliminate inefficiencies, bottlenecks, and waste; perform root cause problem solving.
- Optimize labor, facility, and space utilization; identify meaningful metrics and KPIs.
- Drive continuous improvement education/training, project intake, and prioritization; build capability through training/coaching.
- Build matrix relationships to implement measurement and management systems.
- Ensure compliance with resource management policies/procedures.
- Stay current with industry trends/emerging technologies related to Compass and process improvement.
- Implement innovative solutions; foster a culture of innovation and continuous improvement.
- Travel up to 50%.
Qualifications & Experience
- Bachelor’s degree in Engineering, Management, Project Management, or related field; MBA/advanced degree preferred.
- 5+ years in operations, project management, or related field.
- 2+ years in OpEx with heavy emphasis on driving focused improvements.
- Financial acumen to develop business cases.
- Proven track record managing complex projects and driving operational excellence.
- Strong leadership/team management; ability to motivate and inspire.
- Excellent communication/interpersonal skills; influence stakeholders at all levels.
- Proficiency with project management tools/methodologies (Agile, Scrum, PMP).
- Strong analytical/problem-solving skills for data-driven decisions.
- Ability to thrive in a fast-paced environment and manage multiple priorities.
- Pharmaceutical industry experience (or similar).
- Lean Six Sigma Black Belt; Master Black Belt preferred.
- Ability to balance speed, quality & risk with patient focus.
Benefits (explicitly listed)
- Health Coverage: medical, pharmacy, dental, vision.
- Wellbeing support programs (e.g., BMS Well-Being Account, BMS Living Life Better, EAP).
- Financial well-being/protection (e.g., 401(k), short-/long-term disability, life insurance, accident insurance, business travel protection, legal support, survivor support).
- Paid Time Off (flexible time off/paid vacation and paid national holidays per eligibility).
Application Instructions
- If you come across a role that intrigues you but doesn’t perfectly line up with your resume, apply anyway.