Associate Director, Operational Excellence
Bristol Myers Squibb
4 hours ago
Remote friendly (Madison, NJ)
United States
Operations
Position Summary
- Drive adoption and execution of the BMS operating system vision and strategy in line with business expectations.
- Oversee and collaborate with sites, functions, and the Operational Excellence (OpEx) network to develop and implement strategies that build a continuous improvement culture.
- Contribute to development and execution of continuous improvement initiatives, strategic scorecards/dashboards, best practices in business processes, operational excellence principles, and systems development/deployment.
Key Responsibilities
- Lead and support Diagnostics and Focused Improvement initiatives.
- Coach sites and site leaders to develop and execute COMPASS Roadmaps and mature an Operational Excellence culture.
- Apply Continuous Improvement and Lean tools to improve performance, reduce waste, and drive productivity across GPS sites and functions.
- Facilitate Monthly Bowling Card reviews.
- Support changes to operations/processes; promote a “Lead with Data” mindset and fact-based decision-making.
- Communicate complex quantitative analysis clearly and actionably.
- Establish and maintain clear, ambitious SMART KPIs for safety, quality, service, cost, and efficiency.
- Define, optimize, and maintain end-to-end business processes.
- Lead workshops and projects using Kaizen, DMAIC, PDCA, and Lean Six Sigma.
- Partner with leadership to identify high-impact opportunities and execute process improvements.
- Identify/eliminate inefficiencies, bottlenecks, and waste; perform root-cause problem solving.
- Optimize labor, facility, and space utilization; identify meaningful metrics/KPIs.
- Lead continuous improvement education, training, project intake, and prioritization; build capability through training/coaching.
- Build matrix relationships to implement measurement and management systems.
- Ensure compliance with resource management policies/procedures.
- Stay current on trends and emerging technologies related to Compass and process improvement.
- Implement innovative solutions; foster a culture of innovation and continuous improvement.
- Travel up to 50%.
Qualifications & Experience
- Bachelor’s degree in Engineering, Management, Project Management, or related field; MBA/advanced degree preferred.
- 5+ years in operations, project management, or related field.
- 2+ years in OpEx with emphasis on focused improvements.
- Financial acumen to develop business cases.
- Track record managing complex projects and driving operational excellence.
- Strong leadership/team management skills.
- Excellent communication and interpersonal skills; ability to influence stakeholders at all levels.
- Proficiency with project management tools/methodologies (Agile, Scrum, or PMP).
- Strong analytical/problem-solving skills; data-driven decision-making.
- Ability to thrive in a fast-paced environment and manage multiple priorities.
- Experience in the Pharmaceutical Industry or similar.
- Lean Six Sigma Black Belt or Master Black Belt preferred.
- Ability to balance speed, quality, and risk with patient focus.
Benefits (explicitly stated)
- Annual bonus; pension contribution; family medical allowance; 27 days annual leave; life assurance; on-site gym.
Application instructions
- If the role intrigues you but your resume doesn’t perfectly match, you are encouraged to apply anyway.
- Drive adoption and execution of the BMS operating system vision and strategy in line with business expectations.
- Oversee and collaborate with sites, functions, and the Operational Excellence (OpEx) network to develop and implement strategies that build a continuous improvement culture.
- Contribute to development and execution of continuous improvement initiatives, strategic scorecards/dashboards, best practices in business processes, operational excellence principles, and systems development/deployment.
Key Responsibilities
- Lead and support Diagnostics and Focused Improvement initiatives.
- Coach sites and site leaders to develop and execute COMPASS Roadmaps and mature an Operational Excellence culture.
- Apply Continuous Improvement and Lean tools to improve performance, reduce waste, and drive productivity across GPS sites and functions.
- Facilitate Monthly Bowling Card reviews.
- Support changes to operations/processes; promote a “Lead with Data” mindset and fact-based decision-making.
- Communicate complex quantitative analysis clearly and actionably.
- Establish and maintain clear, ambitious SMART KPIs for safety, quality, service, cost, and efficiency.
- Define, optimize, and maintain end-to-end business processes.
- Lead workshops and projects using Kaizen, DMAIC, PDCA, and Lean Six Sigma.
- Partner with leadership to identify high-impact opportunities and execute process improvements.
- Identify/eliminate inefficiencies, bottlenecks, and waste; perform root-cause problem solving.
- Optimize labor, facility, and space utilization; identify meaningful metrics/KPIs.
- Lead continuous improvement education, training, project intake, and prioritization; build capability through training/coaching.
- Build matrix relationships to implement measurement and management systems.
- Ensure compliance with resource management policies/procedures.
- Stay current on trends and emerging technologies related to Compass and process improvement.
- Implement innovative solutions; foster a culture of innovation and continuous improvement.
- Travel up to 50%.
Qualifications & Experience
- Bachelor’s degree in Engineering, Management, Project Management, or related field; MBA/advanced degree preferred.
- 5+ years in operations, project management, or related field.
- 2+ years in OpEx with emphasis on focused improvements.
- Financial acumen to develop business cases.
- Track record managing complex projects and driving operational excellence.
- Strong leadership/team management skills.
- Excellent communication and interpersonal skills; ability to influence stakeholders at all levels.
- Proficiency with project management tools/methodologies (Agile, Scrum, or PMP).
- Strong analytical/problem-solving skills; data-driven decision-making.
- Ability to thrive in a fast-paced environment and manage multiple priorities.
- Experience in the Pharmaceutical Industry or similar.
- Lean Six Sigma Black Belt or Master Black Belt preferred.
- Ability to balance speed, quality, and risk with patient focus.
Benefits (explicitly stated)
- Annual bonus; pension contribution; family medical allowance; 27 days annual leave; life assurance; on-site gym.
Application instructions
- If the role intrigues you but your resume doesn’t perfectly match, you are encouraged to apply anyway.