Associate Director, Oncology Treatment Site Lead - Southwest Territory (AZ, NM, San Diego CA)
Merck
August 19, 2026
Remote friendly (Greater Phoenix Area)
United States
Sales
Associate Director, Oncology Treatment Site Lead (TSL) — Field-Based (Southwest: AZ, NM, San Diego CA; candidate must reside in territory)
Primary Activities & Responsibilities:
- Lead onboarding and readiness support for product treatment sites (workflow, system setup, operational requirements).
- Deliver process-focused education using approved resources for initial implementation and ongoing support.
- Ensure sites have capabilities/knowledge for consistent end-to-end treatment journey execution (onboarding through ordering workflow and steady-state operations).
- Serve as operational subject matter expert for product process, operations, and logistics.
- Act as primary point of contact for operational issues; triage and resolve via cross-functional coordination and defined processes.
- Collaborate with cross-functional oncology field teams for coordinated, compliant site engagement.
- Build trusted relationships with site operational leaders; provide responsive support.
- Use company dashboards/metrics (as approved) to identify operational improvements.
- Synthesize site feedback to improve HQ communication, workflows, resources, and education.
Qualifications:
- Bachelor’s degree required.
- 5+ years relevant healthcare/life sciences experience (sales, account management, or provider operations/administration).
- Strong healthcare ecosystem knowledge; proven experience implementing workflows for complex therapies with provider organizations.
- Ability to operate in evolving, unclear “white space” environments with multiple dependencies.
- Strong operational problem-solving and root-cause/issue resolution.
- Excellent interpersonal/communication skills; strong leadership and cross-functional collaboration.
- Travel ~50%; valid driver’s license.
Preferred:
- Activation/readiness and operational support for advanced therapies (cell/gene/radioligand).
- Experience with complex oncology workflows; large oncology systems and multi-stakeholder navigation.
Skills (required):
Account management; stakeholder engagement; onboarding; site activation/operations; logistics/operations; oncology; immunotherapy; product lifecycle; collaboration/cross-functional teamwork; mRNA.
Benefits (if applicable/explicit):
Annual bonus and long-term incentive (if applicable); comprehensive benefits including medical/dental/vision, retirement (401(k)), paid holidays, vacation, and sick/compassionate days.
Application instructions:
Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub as applicable). Application deadline is as stated on the posting (job posting end date: 09/17/2026).
Primary Activities & Responsibilities:
- Lead onboarding and readiness support for product treatment sites (workflow, system setup, operational requirements).
- Deliver process-focused education using approved resources for initial implementation and ongoing support.
- Ensure sites have capabilities/knowledge for consistent end-to-end treatment journey execution (onboarding through ordering workflow and steady-state operations).
- Serve as operational subject matter expert for product process, operations, and logistics.
- Act as primary point of contact for operational issues; triage and resolve via cross-functional coordination and defined processes.
- Collaborate with cross-functional oncology field teams for coordinated, compliant site engagement.
- Build trusted relationships with site operational leaders; provide responsive support.
- Use company dashboards/metrics (as approved) to identify operational improvements.
- Synthesize site feedback to improve HQ communication, workflows, resources, and education.
Qualifications:
- Bachelor’s degree required.
- 5+ years relevant healthcare/life sciences experience (sales, account management, or provider operations/administration).
- Strong healthcare ecosystem knowledge; proven experience implementing workflows for complex therapies with provider organizations.
- Ability to operate in evolving, unclear “white space” environments with multiple dependencies.
- Strong operational problem-solving and root-cause/issue resolution.
- Excellent interpersonal/communication skills; strong leadership and cross-functional collaboration.
- Travel ~50%; valid driver’s license.
Preferred:
- Activation/readiness and operational support for advanced therapies (cell/gene/radioligand).
- Experience with complex oncology workflows; large oncology systems and multi-stakeholder navigation.
Skills (required):
Account management; stakeholder engagement; onboarding; site activation/operations; logistics/operations; oncology; immunotherapy; product lifecycle; collaboration/cross-functional teamwork; mRNA.
Benefits (if applicable/explicit):
Annual bonus and long-term incentive (if applicable); comprehensive benefits including medical/dental/vision, retirement (401(k)), paid holidays, vacation, and sick/compassionate days.
Application instructions:
Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub as applicable). Application deadline is as stated on the posting (job posting end date: 09/17/2026).