Associate Director, Oncology Treatment Site Lead - Southwest Territory (AZ, NM, San Diego CA)
Merck
August 19, 2026
Remote friendly (San Diego, CA)
United States
Sales
Associate Director, Oncology Treatment Site Lead (TSL)
Primary Activities & Responsibilities:
- Lead onboarding and readiness support for treatment sites; educate on workflow, system setup, and operational requirements.
- Provide process-focused education using approved resources for initial implementation and ongoing support.
- Serve as operational subject matter expert for assigned sites; support product process, operations, and logistics.
- Act as primary point of contact for operational issues; triage and drive resolution via cross-functional coordination.
- Collaborate with cross-functional oncology field teams for coordinated, compliant site engagement.
- Build trusted relationships with site operational leaders through consistent, responsive support.
- Use approved company data/dashboards to assess operational metrics and identify improvement opportunities.
- Synthesize site feedback and process insights to enhance HQ communication, workflows, resources, and education.
Qualifications:
- Bachelor’s degree required.
- 5+ years relevant healthcare/life sciences experience (sales, account management, or provider operations/administration).
- Strong understanding of the healthcare ecosystem.
- Proven track record implementing workflows for complex therapies with provider organizations/operational stakeholders.
- Ability to work in evolving “white space” environments with unclear paths and dependencies.
- Strong operational problem-solving and root-cause/next-step coordination.
- Excellent interpersonal/communication skills; cross-functional leadership; ability to travel ~50%; valid driver’s license.
Preferred:
- Experience with site activation/readiness for advanced therapies (cell, gene, radioligand).
- Experience with complex oncology workflows and large oncology systems.
Required/role skills: Account & business relationship management, onboarding, oncology/site operations, logistics management, stakeholder engagement, operational problem solving, collaboration/cross-functional teamwork.
Application instructions:
- Apply at https://jobs.merck.com/us/en (or Workday Jobs Hub if current employee). Application deadline stated on posting.
Primary Activities & Responsibilities:
- Lead onboarding and readiness support for treatment sites; educate on workflow, system setup, and operational requirements.
- Provide process-focused education using approved resources for initial implementation and ongoing support.
- Serve as operational subject matter expert for assigned sites; support product process, operations, and logistics.
- Act as primary point of contact for operational issues; triage and drive resolution via cross-functional coordination.
- Collaborate with cross-functional oncology field teams for coordinated, compliant site engagement.
- Build trusted relationships with site operational leaders through consistent, responsive support.
- Use approved company data/dashboards to assess operational metrics and identify improvement opportunities.
- Synthesize site feedback and process insights to enhance HQ communication, workflows, resources, and education.
Qualifications:
- Bachelor’s degree required.
- 5+ years relevant healthcare/life sciences experience (sales, account management, or provider operations/administration).
- Strong understanding of the healthcare ecosystem.
- Proven track record implementing workflows for complex therapies with provider organizations/operational stakeholders.
- Ability to work in evolving “white space” environments with unclear paths and dependencies.
- Strong operational problem-solving and root-cause/next-step coordination.
- Excellent interpersonal/communication skills; cross-functional leadership; ability to travel ~50%; valid driver’s license.
Preferred:
- Experience with site activation/readiness for advanced therapies (cell, gene, radioligand).
- Experience with complex oncology workflows and large oncology systems.
Required/role skills: Account & business relationship management, onboarding, oncology/site operations, logistics management, stakeholder engagement, operational problem solving, collaboration/cross-functional teamwork.
Application instructions:
- Apply at https://jobs.merck.com/us/en (or Workday Jobs Hub if current employee). Application deadline stated on posting.