Associate Director, Oncology Treatment Site Lead - Philly Territory (NJ, PA)
Merck
August 19, 2026
On-site
Philadelphia, PA
Sales
Associate Director, Oncology Treatment Site Lead (TSL) — Philly geography (PA & NJ). Field-based, customer-facing, non–demand generating and non-promotional. Primary point of contact for operational information and support; focused on operational/process support (not clinical treatment).
Primary Activities & Responsibilities:
- Lead onboarding and readiness support for treatment sites (workflow, system setup, operational requirements)
- Deliver process-focused education for site stakeholders using approved resources
- Ensure sites can consistently execute the end-to-end product operational journey (onboarding → ordering workflow → steady-state)
- Serve as product operational subject matter expert (process, operations, logistics)
- Triaging/resolve operational issues via cross-functional coordination
- Collaborate with cross-functional oncology field teams for coordinated, compliant site engagement
- Build trusted relationships with site operational leaders
- Use company dashboards/metrics (as approved) to identify operational improvements
- Synthesize site feedback to enhance HQ communication, workflows, resources, and education
Qualifications:
- Bachelor’s degree required
- 5+ years relevant healthcare/life sciences experience (sales, account management, or provider ops/admin)
- Strong healthcare ecosystem knowledge; proven provider-operations experience with complex therapies
- Ability to work in evolving “white space” environments; strong operational problem-solving
- Strong leadership and cross-functional collaboration; travel ~50%; valid driver’s license
Preferred:
- Experience supporting activation/readiness and operational support for advanced therapies (cell/gene/radioligand)
- Experience with complex oncology workflows and large oncology systems
Required/Preferred Skills (high level):
Account management; business relationship building; collaboration; cross-functional teamwork; logistics management; onboarding; oncology; stakeholder engagement; service readiness; site activation/operations.
Benefits/Compensation (as stated):
Annual bonus and long-term incentive (if applicable); medical/dental/vision, 401(k), paid holidays, vacation, compassionate and sick days.
Application:
Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub for current employees).
Primary Activities & Responsibilities:
- Lead onboarding and readiness support for treatment sites (workflow, system setup, operational requirements)
- Deliver process-focused education for site stakeholders using approved resources
- Ensure sites can consistently execute the end-to-end product operational journey (onboarding → ordering workflow → steady-state)
- Serve as product operational subject matter expert (process, operations, logistics)
- Triaging/resolve operational issues via cross-functional coordination
- Collaborate with cross-functional oncology field teams for coordinated, compliant site engagement
- Build trusted relationships with site operational leaders
- Use company dashboards/metrics (as approved) to identify operational improvements
- Synthesize site feedback to enhance HQ communication, workflows, resources, and education
Qualifications:
- Bachelor’s degree required
- 5+ years relevant healthcare/life sciences experience (sales, account management, or provider ops/admin)
- Strong healthcare ecosystem knowledge; proven provider-operations experience with complex therapies
- Ability to work in evolving “white space” environments; strong operational problem-solving
- Strong leadership and cross-functional collaboration; travel ~50%; valid driver’s license
Preferred:
- Experience supporting activation/readiness and operational support for advanced therapies (cell/gene/radioligand)
- Experience with complex oncology workflows and large oncology systems
Required/Preferred Skills (high level):
Account management; business relationship building; collaboration; cross-functional teamwork; logistics management; onboarding; oncology; stakeholder engagement; service readiness; site activation/operations.
Benefits/Compensation (as stated):
Annual bonus and long-term incentive (if applicable); medical/dental/vision, 401(k), paid holidays, vacation, compassionate and sick days.
Application:
Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub for current employees).