Associate Director, Oncology Treatment Site Lead - Northwest Territory (CO, ID, MT, NV, OR, UT, WA, WY)
Merck
August 19, 2026
Remote friendly (Washington, United States)
United States
Sales
Associate Director Oncology Treatment Site Lead (TSL)
Primary Activities & Responsibilities:
- Lead onboarding and readiness support for product treatment sites, educating sites on workflow, system setup, and operational requirements.
- Provide process-focused education to site stakeholders using approved resources to support initial implementation and ongoing operational support.
- Ensure sites have operational capabilities/knowledge for consistent end-to-end product treatment journey execution.
- Serve as operational subject matter expert for assigned sites (process, operations, logistics).
- Act as primary point of contact for operational issues; triage and resolve through cross-functional coordination and defined processes.
- Collaborate with cross-functional oncology field teams (as approved) for coordinated, compliant site engagement.
- Build trusted relationships with site operational leaders through consistent, responsive operational support.
- Use company-generated data/dashboards (as approved) to assess site operational metrics and identify improvement opportunities.
- Synthesize site feedback/process insights to enhance HQ communication, workflows, resources, and education.
Qualifications:
- Bachelor’s degree required.
- 5+ years relevant healthcare/life sciences experience (sales, account management, or provider operations/administration).
- Strong understanding of healthcare ecosystem.
- Proven experience implementing workflows for complex therapies with provider organizations/operational stakeholders.
- Ability to work in evolving “white space” environments.
- Strong operational problem-solving and root-cause/next-step coordination skills.
- Excellent interpersonal/communication skills; leadership and cross-functional collaboration.
- Travel ~50%; valid driver’s license.
Preferred:
- Experience supporting activation/readiness and operational support for advanced therapies.
- Experience with complex oncology workflows.
- Experience with large oncology systems and multiple stakeholders across an enterprise.
Primary Activities & Responsibilities:
- Lead onboarding and readiness support for product treatment sites, educating sites on workflow, system setup, and operational requirements.
- Provide process-focused education to site stakeholders using approved resources to support initial implementation and ongoing operational support.
- Ensure sites have operational capabilities/knowledge for consistent end-to-end product treatment journey execution.
- Serve as operational subject matter expert for assigned sites (process, operations, logistics).
- Act as primary point of contact for operational issues; triage and resolve through cross-functional coordination and defined processes.
- Collaborate with cross-functional oncology field teams (as approved) for coordinated, compliant site engagement.
- Build trusted relationships with site operational leaders through consistent, responsive operational support.
- Use company-generated data/dashboards (as approved) to assess site operational metrics and identify improvement opportunities.
- Synthesize site feedback/process insights to enhance HQ communication, workflows, resources, and education.
Qualifications:
- Bachelor’s degree required.
- 5+ years relevant healthcare/life sciences experience (sales, account management, or provider operations/administration).
- Strong understanding of healthcare ecosystem.
- Proven experience implementing workflows for complex therapies with provider organizations/operational stakeholders.
- Ability to work in evolving “white space” environments.
- Strong operational problem-solving and root-cause/next-step coordination skills.
- Excellent interpersonal/communication skills; leadership and cross-functional collaboration.
- Travel ~50%; valid driver’s license.
Preferred:
- Experience supporting activation/readiness and operational support for advanced therapies.
- Experience with complex oncology workflows.
- Experience with large oncology systems and multiple stakeholders across an enterprise.