Associate Director, Oncology Treatment Site Lead - Northwest Territory (CO, ID, MT, NV, OR, UT, WA, WY)
Merck
August 19, 2026
Remote friendly (Las Vegas, NV)
United States
Sales
Associate Director Oncology Treatment Site Lead (TSL) (field-based)
Primary Activities & Responsibilities:
- Lead onboarding and readiness support for treatment sites; educate on workflow, system setup, and operational requirements.
- Provide process-focused education for site stakeholders using approved resources for initial implementation and ongoing operations.
- Ensure sites have operational capabilities/knowledge to execute the end-to-end treatment journey (onboarding/readiness through ordering workflow execution and steady-state operations).
- Serve as operational subject matter expert for assigned sites (product process, operations, logistics).
- Act as primary point of contact for operational issues; triage and coordinate resolution via cross-functional coordination and defined processes.
- Collaborate with cross-functional oncology field teams (as approved) for coordinated, compliant engagement.
- Build trusted relationships with site operational leaders; deliver consistent, responsive support.
- Use company-generated data/dashboards (as approved) to assess operational metrics and identify improvement opportunities.
- Synthesize site feedback/process insights to enhance HQ communication, workflows, resources, and education.
Qualifications:
- Bachelor’s degree required.
- 5+ years relevant healthcare/life sciences experience (sales, account management, or provider operations/administration).
- Strong understanding of healthcare ecosystem.
- Proven experience implementing workflows for complex therapies with providers/operational stakeholders.
- Ability to operate in evolving, unclear “white space” environments.
- Strong operational problem-solving (identify friction points, diagnose root causes, coordinate next steps).
- Ability to build customer relationships with treatment-site operational stakeholders.
- Excellent interpersonal/communication skills across cultures and disciplines.
- Strong leadership and cross-functional matrix collaboration.
- Travel ~50%; valid driver’s license.
Preferred:
- Site activation/readiness and operational support for advanced therapies.
- Experience with complex oncology workflows and large oncology systems.
Required Skills:
Account management; business relationship building; collaboration/cross-functional teamwork; onboarding; logistics management; stakeholder engagement; oncology; patient treatment; product lifecycle; project implementations; service readiness; site activation/operations; immunotherapy; messenger RNA; cell & gene therapy; radiopharmaceuticals; radioimmunoassay (RIA); cytometry/cytopathology.
Benefits (if applicable to the posting):
- Annual bonus and long-term incentive (if applicable).
- Comprehensive benefits incl. medical/dental/vision, retirement (401(k)), paid holidays, vacation, compassionate and sick days.
Application Instructions:
- Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub if current employee).
Primary Activities & Responsibilities:
- Lead onboarding and readiness support for treatment sites; educate on workflow, system setup, and operational requirements.
- Provide process-focused education for site stakeholders using approved resources for initial implementation and ongoing operations.
- Ensure sites have operational capabilities/knowledge to execute the end-to-end treatment journey (onboarding/readiness through ordering workflow execution and steady-state operations).
- Serve as operational subject matter expert for assigned sites (product process, operations, logistics).
- Act as primary point of contact for operational issues; triage and coordinate resolution via cross-functional coordination and defined processes.
- Collaborate with cross-functional oncology field teams (as approved) for coordinated, compliant engagement.
- Build trusted relationships with site operational leaders; deliver consistent, responsive support.
- Use company-generated data/dashboards (as approved) to assess operational metrics and identify improvement opportunities.
- Synthesize site feedback/process insights to enhance HQ communication, workflows, resources, and education.
Qualifications:
- Bachelor’s degree required.
- 5+ years relevant healthcare/life sciences experience (sales, account management, or provider operations/administration).
- Strong understanding of healthcare ecosystem.
- Proven experience implementing workflows for complex therapies with providers/operational stakeholders.
- Ability to operate in evolving, unclear “white space” environments.
- Strong operational problem-solving (identify friction points, diagnose root causes, coordinate next steps).
- Ability to build customer relationships with treatment-site operational stakeholders.
- Excellent interpersonal/communication skills across cultures and disciplines.
- Strong leadership and cross-functional matrix collaboration.
- Travel ~50%; valid driver’s license.
Preferred:
- Site activation/readiness and operational support for advanced therapies.
- Experience with complex oncology workflows and large oncology systems.
Required Skills:
Account management; business relationship building; collaboration/cross-functional teamwork; onboarding; logistics management; stakeholder engagement; oncology; patient treatment; product lifecycle; project implementations; service readiness; site activation/operations; immunotherapy; messenger RNA; cell & gene therapy; radiopharmaceuticals; radioimmunoassay (RIA); cytometry/cytopathology.
Benefits (if applicable to the posting):
- Annual bonus and long-term incentive (if applicable).
- Comprehensive benefits incl. medical/dental/vision, retirement (401(k)), paid holidays, vacation, compassionate and sick days.
Application Instructions:
- Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub if current employee).