Associate Director, Oncology Treatment Site Lead - Mid-Atlantic Territory (MD, VA, DC, DE)
Merck
August 19, 2026
Remote friendly (Virginia Beach, VA)
United States
Sales
Associate Director Oncology Treatment Site Lead (TSL)
Responsibilities:
- Lead onboarding and readiness support for treatment sites; educate on workflow, system setup, and operational requirements.
- Deliver process-focused education for site stakeholders using approved resources for initial implementation and ongoing operational support.
- Ensure sites have operational capabilities/knowledge to execute the end-to-end treatment journey (onboarding through ordering workflow execution and steady-state operations).
- Serve as operational subject matter expert for assigned sites regarding product process, operations, and logistics.
- Act as primary point of contact for operational issues; triage and coordinate resolution cross-functionally via defined processes.
- Collaborate with cross-functional oncology field teams (as approved) to ensure compliant, consistent site engagement.
- Build trusted relationships with site operational leaders through consistent, reliable support.
- Use company data/dashboards (as approved) to assess operational metrics and identify improvement opportunities.
- Synthesize site feedback to improve HQ communication, operational workflows, resources, and education.
Qualifications:
- Bachelor’s degree required.
- Minimum 5 years relevant healthcare/life sciences experience (e.g., sales, account management, provider operations/administration).
- Strong healthcare ecosystem understanding.
- Proven track record implementing workflows for complex therapies with provider/operational stakeholders.
- Ability to work in “white space” environments.
- Strong operational problem-solving (identify friction points, diagnose root causes, coordinate next steps).
- Strong customer relationship building with treatment-site operational stakeholders.
- Excellent interpersonal/communication skills; strong leadership in cross-functional matrix organizations.
- Travel ~50%; valid driver’s license.
Preferred:
- Experience supporting site activation/readiness and operational support for advanced therapies (cell, gene, radioligand).
- Experience with complex oncology workflows and large oncology systems.
Application:
- Apply via https://jobs.merck.com/us/en (deadline stated on posting).
Responsibilities:
- Lead onboarding and readiness support for treatment sites; educate on workflow, system setup, and operational requirements.
- Deliver process-focused education for site stakeholders using approved resources for initial implementation and ongoing operational support.
- Ensure sites have operational capabilities/knowledge to execute the end-to-end treatment journey (onboarding through ordering workflow execution and steady-state operations).
- Serve as operational subject matter expert for assigned sites regarding product process, operations, and logistics.
- Act as primary point of contact for operational issues; triage and coordinate resolution cross-functionally via defined processes.
- Collaborate with cross-functional oncology field teams (as approved) to ensure compliant, consistent site engagement.
- Build trusted relationships with site operational leaders through consistent, reliable support.
- Use company data/dashboards (as approved) to assess operational metrics and identify improvement opportunities.
- Synthesize site feedback to improve HQ communication, operational workflows, resources, and education.
Qualifications:
- Bachelor’s degree required.
- Minimum 5 years relevant healthcare/life sciences experience (e.g., sales, account management, provider operations/administration).
- Strong healthcare ecosystem understanding.
- Proven track record implementing workflows for complex therapies with provider/operational stakeholders.
- Ability to work in “white space” environments.
- Strong operational problem-solving (identify friction points, diagnose root causes, coordinate next steps).
- Strong customer relationship building with treatment-site operational stakeholders.
- Excellent interpersonal/communication skills; strong leadership in cross-functional matrix organizations.
- Travel ~50%; valid driver’s license.
Preferred:
- Experience supporting site activation/readiness and operational support for advanced therapies (cell, gene, radioligand).
- Experience with complex oncology workflows and large oncology systems.
Application:
- Apply via https://jobs.merck.com/us/en (deadline stated on posting).