Associate Director, Oncology Treatment Site Lead - Mid-Atlantic Territory (MD, VA, DC, DE)
Merck
August 19, 2026
Remote friendly (Washington, DC)
United States
Sales
Associate Director, Oncology Treatment Site Lead (TSL)
Primary Activities & Responsibilities:
- Lead onboarding and readiness support for product treatment sites; educate sites on workflow, system setup, and operational requirements.
- Deliver process-focused education to site stakeholders using approved resources for initial implementation and ongoing operational support.
- Serve as product operational subject matter expert for assigned sites (process, operations, logistics).
- Act as primary point of contact for operational issues; triage and resolve via cross-functional coordination and defined processes.
- Collaborate with cross-functional oncology field teams (as approved) to support coordinated, compliant engagement.
- Build trusted relationships with site operational leaders through consistent, responsive support.
- Use company data/dashboards (as approved) to assess site operational metrics and identify improvement opportunities.
- Synthesize site feedback and process insights to enhance HQ communication, workflows, resources, and education.
Qualifications:
- Bachelor’s degree required.
- Minimum 5 years’ relevant healthcare/life sciences experience (sales, account management, or provider operations/administration).
- Strong understanding of the healthcare ecosystem.
- Proven track record implementing workflows for complex therapies with provider organizations/operational stakeholders.
- Ability to operate in evolving “white space” environments with unclear paths and dependencies.
- Strong operational problem-solving (identify friction points, diagnose root causes, coordinate next steps).
- Ability to build customer relationships with treatment-site operational stakeholders.
- Excellent interpersonal and communication skills; strong leadership and cross-functional collaboration.
- Ability to travel ~50% and hold a valid driver’s license.
Preferred:
- Experience with site activation/readiness and operational support for advanced therapies (cell/gene/radioligand).
- Experience with complex oncology workflows and large oncology systems.
Application instructions:
- Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub if a current employee). Application deadline is stated on the posting.
Primary Activities & Responsibilities:
- Lead onboarding and readiness support for product treatment sites; educate sites on workflow, system setup, and operational requirements.
- Deliver process-focused education to site stakeholders using approved resources for initial implementation and ongoing operational support.
- Serve as product operational subject matter expert for assigned sites (process, operations, logistics).
- Act as primary point of contact for operational issues; triage and resolve via cross-functional coordination and defined processes.
- Collaborate with cross-functional oncology field teams (as approved) to support coordinated, compliant engagement.
- Build trusted relationships with site operational leaders through consistent, responsive support.
- Use company data/dashboards (as approved) to assess site operational metrics and identify improvement opportunities.
- Synthesize site feedback and process insights to enhance HQ communication, workflows, resources, and education.
Qualifications:
- Bachelor’s degree required.
- Minimum 5 years’ relevant healthcare/life sciences experience (sales, account management, or provider operations/administration).
- Strong understanding of the healthcare ecosystem.
- Proven track record implementing workflows for complex therapies with provider organizations/operational stakeholders.
- Ability to operate in evolving “white space” environments with unclear paths and dependencies.
- Strong operational problem-solving (identify friction points, diagnose root causes, coordinate next steps).
- Ability to build customer relationships with treatment-site operational stakeholders.
- Excellent interpersonal and communication skills; strong leadership and cross-functional collaboration.
- Ability to travel ~50% and hold a valid driver’s license.
Preferred:
- Experience with site activation/readiness and operational support for advanced therapies (cell/gene/radioligand).
- Experience with complex oncology workflows and large oncology systems.
Application instructions:
- Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub if a current employee). Application deadline is stated on the posting.