Associate Director, Oncology Treatment Site Lead - Carolinas Territory (NC)
Merck
August 19, 2026
Remote friendly (Charlotte, NC)
United States
Sales
Associate Director Oncology Treatment Site Lead (TSL)
Primary Activities & Responsibilities:
- Lead onboarding and readiness support for treatment sites, ensuring education on workflow, system setup, and operational requirements.
- Deliver process-focused education for site stakeholders using approved resources.
- Help ensure sites have operational capabilities and knowledge for consistent end-to-end treatment journey execution.
- Serve as product operational subject matter expert for assigned sites (process, operations, logistics).
- Act as primary point of contact for operational issues; triage and resolve via cross-functional coordination and defined processes.
- Collaborate with cross-functional oncology field teams to support coordinated, compliant site engagement.
- Build trusted relationships with site operational leaders through consistent, responsive support.
- Use approved company dashboards/data to assess operational metrics and identify improvement opportunities.
- Synthesize site feedback/process insights to improve HQ communication, workflows, resources, and education.
Qualifications:
- Bachelor’s degree required.
- Minimum 5 years relevant healthcare/life sciences experience (sales, account management, or provider operations/administration).
- Strong understanding of healthcare ecosystem.
- Proven experience implementing workflows for complex therapies with provider organizations/operational stakeholders.
- Ability to work in “white space” environments with evolving processes and dependencies.
- Strong operational problem-solving (identify friction points, diagnose root causes, coordinate next steps).
- Ability to build meaningful customer relationships with treatment-site operational stakeholders.
- Excellent interpersonal and communication skills.
- Strong leadership; collaborate in cross-functional, matrix organizations.
- Ability to travel ~50%.
- Valid driver’s license.
Preferred:
- Experience with site activation/readiness and operational support for advanced therapies (cell/gene/radioligand).
- Experience with complex oncology workflows.
- Experience navigating large oncology systems and multiple stakeholder groups.
Application:
- Apply at https://jobs.merck.com/us/en (or via Workday Jobs Hub). Deadline listed on posting.
Benefits/Compensation (if applicable):
- Eligible for annual bonus and long-term incentive (if applicable).
- Comprehensive benefits include medical/dental/vision, retirement (401(k)), paid holidays/vacation, and compassionate/sick days.
Primary Activities & Responsibilities:
- Lead onboarding and readiness support for treatment sites, ensuring education on workflow, system setup, and operational requirements.
- Deliver process-focused education for site stakeholders using approved resources.
- Help ensure sites have operational capabilities and knowledge for consistent end-to-end treatment journey execution.
- Serve as product operational subject matter expert for assigned sites (process, operations, logistics).
- Act as primary point of contact for operational issues; triage and resolve via cross-functional coordination and defined processes.
- Collaborate with cross-functional oncology field teams to support coordinated, compliant site engagement.
- Build trusted relationships with site operational leaders through consistent, responsive support.
- Use approved company dashboards/data to assess operational metrics and identify improvement opportunities.
- Synthesize site feedback/process insights to improve HQ communication, workflows, resources, and education.
Qualifications:
- Bachelor’s degree required.
- Minimum 5 years relevant healthcare/life sciences experience (sales, account management, or provider operations/administration).
- Strong understanding of healthcare ecosystem.
- Proven experience implementing workflows for complex therapies with provider organizations/operational stakeholders.
- Ability to work in “white space” environments with evolving processes and dependencies.
- Strong operational problem-solving (identify friction points, diagnose root causes, coordinate next steps).
- Ability to build meaningful customer relationships with treatment-site operational stakeholders.
- Excellent interpersonal and communication skills.
- Strong leadership; collaborate in cross-functional, matrix organizations.
- Ability to travel ~50%.
- Valid driver’s license.
Preferred:
- Experience with site activation/readiness and operational support for advanced therapies (cell/gene/radioligand).
- Experience with complex oncology workflows.
- Experience navigating large oncology systems and multiple stakeholder groups.
Application:
- Apply at https://jobs.merck.com/us/en (or via Workday Jobs Hub). Deadline listed on posting.
Benefits/Compensation (if applicable):
- Eligible for annual bonus and long-term incentive (if applicable).
- Comprehensive benefits include medical/dental/vision, retirement (401(k)), paid holidays/vacation, and compassionate/sick days.