Associate Director, Oncology Priority Accounts – Michigan

Role Summary

This is a field-based and remote opportunity supporting key accounts in Michigan. The Associate Director, Oncology Priority Accounts drives product pull-through in targeted Priority Accounts and Affiliated Healthcare Systems within the oncology brand portfolio. This role involves developing and implementing strategic business plans, collaborating with various departments to execute institution-centric programs, and building key business relationships with senior partners. The Associate Director, Oncology Priority Accounts will engage with decision makers to enable account buying and HCP ordering of Novartis products, while generating insights into new business opportunities. Expertise in Institutional Selling, the US healthcare landscape, and health system structures are essential.

Responsibilities

• Understand the needs of customers at all levels, from departments to C-Suite, and leverage insights into account dynamics, strategic direction, and the impact of internal and external factors on Oncology business within organized customer groups/networks.
• Develop strategic plans in collaboration with the Regional Managing Director and Regional Sales Director that advance Novartis's objectives and address account interests and needs. Co-own pre-launch strategy and execution by facilitating collaboration across HQ, account, and Region Executive Teams.
• Build strategic customer relationships to enhance engagement between Novartis and the account, by consulting with a diverse array of partners (HCP and non-HCP) to understand business priorities and align accordingly.
• Identify opportunities for collaboration and engagement with account C-Suite and D-Suite and serve as the primary Oncology point of contact, alongside Regional Managing Director and other account leads, to establish executive and HQ exchanges.
• Create opportunities for internal cross-functional collaboration that pave the way for engagement across other functional areas, while building partnerships, with RMD support, to eliminate barriers and proactively create solutions.
• Own account performance across the portfolio, seeking opportunities to positively impact demand-generating functions and leading the achievement of account performance by providing solutions where challenges and ambiguity exist.
• Lead effective communications between Novartis and priority accounts, as well as with internal account teams, CE Leadership, and other Novartis functions. Understand and communicate strategic shifts that align with the organization‚Äôs goals and vision, encouraging teams to adapt with confidence.
• Manage multiple critical priority accounts, which may have less complexity or overall impact on Novartis Oncology compared to the most critical priority accounts.

Qualifications

• Bachelor's degree (preferably in Life Sciences, Pharmacy, or business-related field).
• 8+ years‚Äô experience in pharmaceutical, biotech, healthcare, or healthcare consulting industries, or other relevant organizations with large geographically dispersed sales teams, including at least two different types of cross-functional roles.
• 2+ years‚Äô experience in project management and translation of strategy into execution
• 2+ years‚Äô experience leading complex projects requiring cross functional and national alignment.
• Track record of exceptional performance and execution that drives results.
• Candidate must reside within territory, or within a reasonable daily commuting distance of 100 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver‚Äôs license.

Desirable Qualifications

• Experience calling on assigned oncology accounts.
• 3+ years‚Äô experience in account management covering Academic Medical Centers, Integrated Health Systems, GPOs and/or Large Community Oncology Integrated Networks.

Skills

• Strategic planning and execution
• Stakeholder management at executive levels
• Cross-functional collaboration
• Account management in oncology settings
• Communication and relationship-building
• Travel readiness and territory management

Education

• Bachelor's degree required (Life Sciences, Pharmacy, or business-related field preferred).

Additional Requirements

• Driving is an Essential Function of this Role: you must have a fully valid and unrestricted driver‚Äôs license.
• COVID-19 Vaccine Policy: customer-facing roles may require vaccination per customers‚Äô credentialing guidelines; reasonable accommodation requests may be considered where allowed by law.