Associate Director, Medical Digital Strategy & Activation
Gilead Sciences
August 06, 2026
Remote friendly (San Francisco Bay Area)
United States
Medical Affairs
Associate Director, Medical Digital Strategy & Activation — strategic leader responsible for advancing Medical Affairs’ digital and artificial intelligence strategy and translating it into scalable, compliant, measurable experiences; sets direction across global, regional, and affiliate teams to plan, activate, and optimize digital solutions supporting scientific exchange, medical/scientific education, and coordinated engagement.
Key Responsibilities:
- Lead operating model and evolution of the Global Medical Digital Office (governance, decision rights, intake/prioritization, ways of working).
- Serve as senior triage/escalation point for complex digital needs; ensure alignment with compliance, privacy, security, and accessibility requirements.
- Lead Digital Office forums and decision-making; synthesize needs into priorities and joint roadmaps.
- Establish standards/playbooks/cadence and global-to-local governance to improve consistency, speed, quality, and compliance.
- Define and steward digital innovation (incl. AI), including use cases, workflows, experience requirements, adoption and success measures.
- Partner with technology/IT/security/privacy/legal/compliance to shape capability roadmaps, integrations, and governance.
- Lead global-to-local activation; drive change management, capability building, and adoption.
- Lead Medical Affairs digital channel strategy within omnichannel; oversee UX, IA, localization, and content lifecycle; ensure decisions are audience/data/feasibility-informed.
- Define measurement frameworks and KPIs; partner with Insights & Analytics for dashboards and optimization.
- Lead cross-functional workstreams; influence senior stakeholders without formal authority; manage agencies/vendors/contractors.
Basic Qualifications:
- Bachelor’s + 10+ years; or Master’s/MBA + 8+ years; or Doctoral + 2+ years.
Required Skills/Experience:
- 10+ years in digital strategy/omnichannel/digital experience/analytics/technology-enabled transformation (life sciences/healthcare/regulated environment).
- Enterprise-scale global digital strategy/activation in a matrixed organization; governance and operating-model ownership.
- Experience shaping digital/AI use cases, requirements, adoption approaches, governance guardrails, measures of value.
- Omnichannel, UX, content governance, accessibility, privacy/security, and analytics-driven decisions.
- Cross-functional program leadership (vendors/agencies; regulated processes); influence/communication.
Preferred:
- Advanced degree (MS/PhD/PharmD/MPH/MBA); Medical Affairs experience; multilingual/global digital operations and localization; enterprise CMS/analytics/consent/archiving; web/content platforms, CRM, martech, UX research, taxonomy, accessibility standards; vendor/budget scope and investment recommendations.
People Leader Accountabilities:
- Create Inclusion; Develop Talent; Empower Teams.
Application instructions:
- Apply via the Internal Career Opportunities portal in Workday.
Key Responsibilities:
- Lead operating model and evolution of the Global Medical Digital Office (governance, decision rights, intake/prioritization, ways of working).
- Serve as senior triage/escalation point for complex digital needs; ensure alignment with compliance, privacy, security, and accessibility requirements.
- Lead Digital Office forums and decision-making; synthesize needs into priorities and joint roadmaps.
- Establish standards/playbooks/cadence and global-to-local governance to improve consistency, speed, quality, and compliance.
- Define and steward digital innovation (incl. AI), including use cases, workflows, experience requirements, adoption and success measures.
- Partner with technology/IT/security/privacy/legal/compliance to shape capability roadmaps, integrations, and governance.
- Lead global-to-local activation; drive change management, capability building, and adoption.
- Lead Medical Affairs digital channel strategy within omnichannel; oversee UX, IA, localization, and content lifecycle; ensure decisions are audience/data/feasibility-informed.
- Define measurement frameworks and KPIs; partner with Insights & Analytics for dashboards and optimization.
- Lead cross-functional workstreams; influence senior stakeholders without formal authority; manage agencies/vendors/contractors.
Basic Qualifications:
- Bachelor’s + 10+ years; or Master’s/MBA + 8+ years; or Doctoral + 2+ years.
Required Skills/Experience:
- 10+ years in digital strategy/omnichannel/digital experience/analytics/technology-enabled transformation (life sciences/healthcare/regulated environment).
- Enterprise-scale global digital strategy/activation in a matrixed organization; governance and operating-model ownership.
- Experience shaping digital/AI use cases, requirements, adoption approaches, governance guardrails, measures of value.
- Omnichannel, UX, content governance, accessibility, privacy/security, and analytics-driven decisions.
- Cross-functional program leadership (vendors/agencies; regulated processes); influence/communication.
Preferred:
- Advanced degree (MS/PhD/PharmD/MPH/MBA); Medical Affairs experience; multilingual/global digital operations and localization; enterprise CMS/analytics/consent/archiving; web/content platforms, CRM, martech, UX research, taxonomy, accessibility standards; vendor/budget scope and investment recommendations.
People Leader Accountabilities:
- Create Inclusion; Develop Talent; Empower Teams.
Application instructions:
- Apply via the Internal Career Opportunities portal in Workday.