Associate Director, Kidney Training & Development

Role Summary

Associate Director, Kidney Training & Development within the North America Commercial Field Training organization. Reports to the Director, North America Commercial Field Training – Kidney. Responsible for preparing the field organization for launch excellence across Vertex’s Kidney portfolio and partnering with cross-functional Kidney BU leaders to design, deliver, and evolve learning solutions that build scientific fluency, confident messaging, and customer engagement excellence.

Responsibilities

• Design, implement, and manage comprehensive training programs for the Kidney BU Field teams focused on unbranded education, product launch readiness, product launch and continuous upskilling
• Lead onboarding, POA, and launch readiness training that builds both scientific knowledge and commercial competencies aligned to the Vertex field model
• Partner cross-functionally with Marketing, Medical Affairs, Market Access, and Compliance to ensure alignment, accuracy, and relevance of training content and delivery
• Develop content and workshops that drive confident articulation of disease state, therapeutic rationale, and engagement model in compliant ways
• Collaborate with external vendors to manage instructional design, content development, and logistics for major training initiatives
• Serve as a strategic thought partner to BU and field leadership, providing insight into field learning needs, knowledge gaps, and performance trends
• Manage the training development process including vendor selection, contracts, budget, and timelines
• Leverage adult learning principles to deliver innovative, engaging learning experiences across modalities (live, virtual, digital, peer-led)
• Develop metrics, dashboards, and evaluation tools to measure training impact and reinforce field readiness and confidence
• Ensure all training content and delivery adhere to Vertex standards and are compliant with legal, regulatory, and medical guidance
• Contribute to the design and delivery of leadership development and competency-based programs for Kidney field leaders
• Continuously identify and implement new approaches to enhance the effectiveness, scalability, and learner experience of training programs
• Perform other duties as needed

Qualifications

• Bachelor’s degree required; Master’s or MBA preferred
• 5+ years of pharmaceutical/biotech experience, including 3+ years in commercial training, field leadership, or learning & development roles
• Experience in rare disease, nephrology, or immunology preferred
• Proven success designing and facilitating training programs for field sales and leadership audiences in a pre-launch or launch environment
• Demonstrated ability to develop both scientific and skills-based content that drives field engagement and performance
• Strong collaboration and influence skills, with experience partnering across Marketing, Medical, Market Access, and Compliance functions
• Exceptional written, verbal, and presentation communication skills
• Skilled project manager, capable of managing multiple complex initiatives simultaneously while maintaining attention to detail
• Strong business acumen with experience in vendor management, budgeting, and contract oversight
• Proven ability to motivate and engage adult learners through facilitation and coaching excellence
• Proficiency in Microsoft Office, LMS platforms, and digital learning tools
• Ability to work both independently and collaboratively in a fast-paced, evolving launch environment
• Domestic travel as needed

Education

• Bachelor’s degree required; Master’s or MBA preferred