Associate Director – Global Quality Management Review Lead

Role Summary

Associate Director – Global Quality Management Review Lead. Drive the implementation, confirmation, and continuous improvement of performance and health management systems across Lilly’s Global Quality organization. Align key quality metrics, synthesize insights, enable data-driven decision-making, foster a culture of operational excellence through integrated governance, and ensure alignment with regulatory and corporate standards.

Responsibilities

• Establish and operationalize a three-tiered management review process (site, regional, global) that aligns with corporate quality objectives.
• Ensure seamless integration of quality metrics across tiers for consistent visibility and decision-making.
• Define and maintain leading indicators and metrics aligned with strategic quality objectives.
• Design and deliver standardized templates and dashboards for presenting performance metrics, KPIs, trends, and strategic messages.
• Develop and maintain governance mechanisms to confirm adherence to review processes.
• Monitor effectiveness and drive continuous improvement of review cadence and content.
• Facilitate periodic health assessments and reviews with senior leadership.
• Lead the aggregation and synthesis of quality data from global sites into actionable insights.
• Ensure data integrity and relevance across all levels of review.
• Translate complex data into concise, impactful messages tailored to executive, regional, and site-level audiences.
• Align synthesized messages with global quality strategy and regulatory expectations.
• Function as a strategic liaison between Global Quality and business units to ensure metric relevance and adoption.
• Enable clear and consistent communication of quality performance and priorities.
• Partner with Data, Analytics & AI teams to develop intelligent quality data products.
• Leverage advanced analytics and visualization tools to enhance reporting capabilities.
• Drive automation and digital transformation initiatives within the quality metrics and review space.
• Facilitate cross-functional collaboration to drive global corrective and preventive actions (CAPAs).
• Track and report on progress of global initiatives stemming from management reviews.

Qualifications

• Bachelor’s degree in Life Sciences, Engineering, or related field
• 7+ years of experience in pharmaceutical quality systems, operations, or governance

Preferred Attributes

• Master’s Degree preferred
• Proven experience in designing and leading management review processes in a global context
• Excellent communication, leadership, and stakeholder management skills
• Familiarity with digital tools such as Power BI, Tableau, SAP, and cloud platforms (AWS, Azure)
• Strategic thinker with a passion for operational excellence and continuous improvement
• Ability to synthesize complex information and communicate effectively to diverse audiences
• Experience leading cross-functional teams and driving global initiatives