Associate Director, Global Benefits Product Design
Bristol Myers Squibb
August 31, 2026
Remote friendly (Tampa, FL)
United States
Human Resources
Position Summary
- Strategic and execution-focused Associate Director; Global Benefits Product and Process Design lead for process delivery of benefits programs enabling technologies across regions.
- Lead global implementation of benefits administration tools and ongoing product lifecycle to ensure scalable, compliant, high-quality employee experience across benefits touchpoints.
Responsibilities
- Global product lead for benefits programs enabling technologies: product strategy, roadmap, delivery, and regulatory alignment.
- Translate enterprise/Total Rewards strategy into scalable global product designs balancing standardization, employee experience, and local regulatory needs.
- Lead implementation, stabilization, and enhancement of benefits administration platforms: requirements definition, design governance, testing coordination, release planning, post-launch monitoring.
- Manage product backlog/priorities aligned to business needs, capacity, and operating model decisions.
- Use data, user insights, and performance metrics to measure adoption/experience and drive continuous improvement.
- Lead cross-functional initiatives across Total Rewards, HRIS, Payroll, Finance, Legal, Procurement, and external partners.
- Ensure end-to-end operational readiness (data integrity, eligibility accuracy, payroll alignment, vendor integrations, resolution of high-impact issues).
- Continuously improve employee-facing experiences (enrollment, life events, self-service).
- Manage vendor/partner relationships; support governance, contract renewals, risk mitigation; support audit readiness and documentation; identify/escalate risks.
Desired Experience / Qualifications
- 8+ years in leave and absence management, HR operations, or related field; strategic program management expertise.
- 3+ years people management experience.
- Bachelor’s degree in HR/Business Administration/related; MBA/MS or equivalent experience.
- Background in global benefits transformation or digital employee experience.
- Track record managing complex global HR programs in matrix organizations.
- Strategic thinking with strong analytical/problem-solving skills.
- Hands-on experience with benefits platforms or HR systems implementations.
Ideal (Preferred)
- Certifications (e.g., SHRM-SCP, SPHR, CEBS); Product Operating Model (POM) / PBOM experience.
- Consulting/influencing skills; M&A integration/divestiture experience.
- Project/agile certifications (PMP, Scrum).
- Strategic and execution-focused Associate Director; Global Benefits Product and Process Design lead for process delivery of benefits programs enabling technologies across regions.
- Lead global implementation of benefits administration tools and ongoing product lifecycle to ensure scalable, compliant, high-quality employee experience across benefits touchpoints.
Responsibilities
- Global product lead for benefits programs enabling technologies: product strategy, roadmap, delivery, and regulatory alignment.
- Translate enterprise/Total Rewards strategy into scalable global product designs balancing standardization, employee experience, and local regulatory needs.
- Lead implementation, stabilization, and enhancement of benefits administration platforms: requirements definition, design governance, testing coordination, release planning, post-launch monitoring.
- Manage product backlog/priorities aligned to business needs, capacity, and operating model decisions.
- Use data, user insights, and performance metrics to measure adoption/experience and drive continuous improvement.
- Lead cross-functional initiatives across Total Rewards, HRIS, Payroll, Finance, Legal, Procurement, and external partners.
- Ensure end-to-end operational readiness (data integrity, eligibility accuracy, payroll alignment, vendor integrations, resolution of high-impact issues).
- Continuously improve employee-facing experiences (enrollment, life events, self-service).
- Manage vendor/partner relationships; support governance, contract renewals, risk mitigation; support audit readiness and documentation; identify/escalate risks.
Desired Experience / Qualifications
- 8+ years in leave and absence management, HR operations, or related field; strategic program management expertise.
- 3+ years people management experience.
- Bachelor’s degree in HR/Business Administration/related; MBA/MS or equivalent experience.
- Background in global benefits transformation or digital employee experience.
- Track record managing complex global HR programs in matrix organizations.
- Strategic thinking with strong analytical/problem-solving skills.
- Hands-on experience with benefits platforms or HR systems implementations.
Ideal (Preferred)
- Certifications (e.g., SHRM-SCP, SPHR, CEBS); Product Operating Model (POM) / PBOM experience.
- Consulting/influencing skills; M&A integration/divestiture experience.
- Project/agile certifications (PMP, Scrum).