Field-based role; candidates should live within the territory (CA, WA, OR, NV, AZ, UT, ID, MT, WY, CO, NM, OK, KS, NE, SD, ND, MN, IA, MO, IL, WI, AK, HI, southern Indiana, and the UP of Michigan).
Key Responsibilities:
- Manage, coach, and support the FRM team to deliver compliant, effective access and reimbursement services.
- Conduct field ride-alongs to assess performance, ensure use of AbbVie-approved tools, and provide targeted coaching.
- Collaborate with Patient Services, Managed Health Care, Sales, and the Access & Reimbursement Hub for consistent, compliant program execution.
- Integrate patient access programs into local/regional strategies; identify and address training opportunities.
- Monitor healthcare policy changes and communicate relevant insights.
- Track call activity and operational capacity using analytics tools.
- Implement quality control measures to ensure compliance with AbbVie standards and procedures.
- Drive professional development for direct reports.
Qualifications:
- 3+ years in coverage, coding, managed healthcare, and/or market access for immunology products (including payer account management) and strong knowledge of market access’s impact on patient access and reimbursement.
- 2+ years in a leadership role (3+ preferred) with proven team/talent development success.
- Advanced coaching/training skills; expertise in territory and strategic account management.
- Ability to coach and communicate complex reimbursement policies.
- Deep understanding of Medicare Parts A, B, C, and D reimbursement and specialty drug acquisition/distribution.
- Proven ability to navigate regulatory requirements and mitigate compliance risks.
- Excellent communication and interpersonal skills.
- Bachelor’s degree required; Master’s preferred.
- Travel up to 75%.
- Valid driver’s license; pass pre-employment drug screening; meet safe driving requirements.
- Drive personal or company vehicle or powered material handling equipment.
Benefits:
- Paid time off; medical/dental/vision insurance; 401(k) (eligible employees).
- Eligible for long-term incentive programs.