Associate Director, Area Reimbursement Manager (ARM) Field Training
Bristol Myers Squibb
12 days ago
Remote friendly (Field, MN)
United States
Market Access
Summary:
The ARM Trainer leads the training and development of Access and Reimbursement Managers (ARMs) within a designated region, ensuring ARMs have the knowledge and skills to provide consistent and compliant patient access and reimbursement support for BMS’s prioritized, enterprise portfolio.
Responsibilities:
- Conduct regional field training sessions to ensure ARMs can effectively support patient access and reimbursement.
- Design, implement, and deliver comprehensive ARM training programs (patient access, reimbursement support, REMs program education, and specialty pharmacy education) in conjunction with the Commercialization Learning Department.
- Partner with the National Field Training (NFT) team and collaborate cross-functionally with US Market Access matrix teams (Access Strategy, Marketing/Brand Marketing, PASS Program Management, Legal/Compliance, Field Sales, and MAx Account Executive team) to keep training content coordinated, current, and impactful.
- Provide oversight and direction for regional training initiatives, aligned to enterprise goals and compliance standards.
- Evaluate training effectiveness using feedback, performance metrics, and continuous improvement.
- Provide ongoing support and guidance to ARMs; address training-related issues and provide additional resources.
- Develop and implement innovative training methods and tools.
- Occasional travel for field training and stakeholder meetings.
Qualifications:
- Bachelor’s degree in a relevant field; advanced degree preferred.
- Minimum 5 years of experience in patient access support, reimbursement management, or related field.
- Proven training and development experience (preferably healthcare/pharmaceutical).
- Strong training program design and delivery ability.
- Excellent communication and presentation skills.
- Cross-functional collaboration with ability to manage complex expectations.
- Strong analytical skills and data-driven decision-making.
- Demonstrated success leading and coaching individuals to high performance.
Application instructions:
- If the role interests you but doesn’t perfectly match your resume, you are encouraged to apply anyway.
The ARM Trainer leads the training and development of Access and Reimbursement Managers (ARMs) within a designated region, ensuring ARMs have the knowledge and skills to provide consistent and compliant patient access and reimbursement support for BMS’s prioritized, enterprise portfolio.
Responsibilities:
- Conduct regional field training sessions to ensure ARMs can effectively support patient access and reimbursement.
- Design, implement, and deliver comprehensive ARM training programs (patient access, reimbursement support, REMs program education, and specialty pharmacy education) in conjunction with the Commercialization Learning Department.
- Partner with the National Field Training (NFT) team and collaborate cross-functionally with US Market Access matrix teams (Access Strategy, Marketing/Brand Marketing, PASS Program Management, Legal/Compliance, Field Sales, and MAx Account Executive team) to keep training content coordinated, current, and impactful.
- Provide oversight and direction for regional training initiatives, aligned to enterprise goals and compliance standards.
- Evaluate training effectiveness using feedback, performance metrics, and continuous improvement.
- Provide ongoing support and guidance to ARMs; address training-related issues and provide additional resources.
- Develop and implement innovative training methods and tools.
- Occasional travel for field training and stakeholder meetings.
Qualifications:
- Bachelor’s degree in a relevant field; advanced degree preferred.
- Minimum 5 years of experience in patient access support, reimbursement management, or related field.
- Proven training and development experience (preferably healthcare/pharmaceutical).
- Strong training program design and delivery ability.
- Excellent communication and presentation skills.
- Cross-functional collaboration with ability to manage complex expectations.
- Strong analytical skills and data-driven decision-making.
- Demonstrated success leading and coaching individuals to high performance.
Application instructions:
- If the role interests you but doesn’t perfectly match your resume, you are encouraged to apply anyway.