Associate Case Manager

Role: Associate Case Manager within Patient Services, focusing on providing access and therapy management support for Alnylam’s rare disease portfolio. Responsibilities include verifying insurance coverage, managing referrals, interpreting patient documentation, tracking payer interactions, and facilitating communication with providers and specialty pharmacies. The position also involves maintaining accurate data, researching payer processes, and supporting team projects, all while ensuring confidentiality and compliance with healthcare laws. Requirements: Bachelor’s degree; 1-2 years in customer service, healthcare, or case management; knowledge of payer systems, reimbursement processes, and medical terminology; strong communication and problem-solving skills; adaptable team player. Preferred: experience in high-volume patient services and rare diseases. High-Value: involvement in rare disease therapeutics, insurance benefit verification, payer relations, and healthcare policy. Work setup: primarily remote with potential regional outreach; salary range $74,000–$100,100, with eligibility for incentives and comprehensive benefits.