Assoc. Dir, Operations Orchestration
Merck
4 hours ago
Remote friendly (Durham, NC)
United States
Operations
Key Responsibilities
- Partner closely with the Operations Orchestration Product Manager to execute the product vision and roadmap, providing technical input, delivery leadership, and operational oversight.
- Lead complex deployments and upgrades of the data historian and visualization stack, including AVEVA PI Data Archive, PI-AF, PI Notifications, PI Vision, PI Interfaces, and related components.
- Provide senior level, hands-on troubleshooting and resolution support for incidents impacting industrial data platforms.
- Work with operations and support services to understand shop-floor data needs and translate them into practical, scalable technology solutions.
- Collaborate with process engineers and key users to define and maintain company-wide manufacturing assets, process-data requirements, and standard templates.
- Provide day-to-day technical oversight for application support teams (incident investigation, root cause analysis, resolution, and system management/supportability improvements).
- Coordinate execution across a distributed, global team model; ensure alignment, timely decisions, and effective escalation handling.
- Partner with automation and application leads to define and maintain data and system integration standards.
- Drive continuous improvement of the Data Enablement product’s processes, governance, and best practices.
- Contribute to SDLC and computer validation practices where applicable.
Qualifications / Required
- 8-12+ years of experience in manufacturing; pharmaceutical manufacturing experience strongly preferred.
- Minimum 5 years in automation or Information Technology.
- Experience leading delivery and operation of enterprise industrial data platforms in complex, multi-site environments.
Required Skills
- AVEVA PI System; Change Controls; Computer Technical Support; Incident Management; Problem Management; Software Configurations; SDLC; Testing; Troubleshooting.
Preferred Skills
- Global manufacturing environments; distributed delivery models; pharma manufacturing operations; industrial data platform operations; cross-regional execution leadership.
Application Instructions
- Apply via https://jobs.merck.com/us/en (deadline as stated on the posting).
- Partner closely with the Operations Orchestration Product Manager to execute the product vision and roadmap, providing technical input, delivery leadership, and operational oversight.
- Lead complex deployments and upgrades of the data historian and visualization stack, including AVEVA PI Data Archive, PI-AF, PI Notifications, PI Vision, PI Interfaces, and related components.
- Provide senior level, hands-on troubleshooting and resolution support for incidents impacting industrial data platforms.
- Work with operations and support services to understand shop-floor data needs and translate them into practical, scalable technology solutions.
- Collaborate with process engineers and key users to define and maintain company-wide manufacturing assets, process-data requirements, and standard templates.
- Provide day-to-day technical oversight for application support teams (incident investigation, root cause analysis, resolution, and system management/supportability improvements).
- Coordinate execution across a distributed, global team model; ensure alignment, timely decisions, and effective escalation handling.
- Partner with automation and application leads to define and maintain data and system integration standards.
- Drive continuous improvement of the Data Enablement product’s processes, governance, and best practices.
- Contribute to SDLC and computer validation practices where applicable.
Qualifications / Required
- 8-12+ years of experience in manufacturing; pharmaceutical manufacturing experience strongly preferred.
- Minimum 5 years in automation or Information Technology.
- Experience leading delivery and operation of enterprise industrial data platforms in complex, multi-site environments.
Required Skills
- AVEVA PI System; Change Controls; Computer Technical Support; Incident Management; Problem Management; Software Configurations; SDLC; Testing; Troubleshooting.
Preferred Skills
- Global manufacturing environments; distributed delivery models; pharma manufacturing operations; industrial data platform operations; cross-regional execution leadership.
Application Instructions
- Apply via https://jobs.merck.com/us/en (deadline as stated on the posting).