Area Lead Site of Care - San Antonio, TX (Rare Disease)

Role Summary

Area Lead Site of Care - Rare Disease

Responsibilities

• Maximize site of care (SOC) opportunities in accordance with product labelling, strategic imperatives, and Company policies.
• Provide overview of therapy and clinical procedures involved with infusion to assigned SOC customers/partners; coordinate with Medical Affairs team.
• Identify gaps in existing SOC networks, develop plans to expand SOC options.
• Pull through national partnership contracts at the local level.
• Proactive and on-going access-related education including coding and billing and conducting quarterly business reviews with SOC administrative leaders.
• Serve as the lead point of contact with sales, patient services and reimbursement access functions for assigned SOC customers/partners.
• Evaluate, develop, monitor, measure partnerships/business plans within the designated customer/partner accounts to align with defined objectives (profit, growth, value).
• Develop and grow relationships within accounts to meet business needs through a collaborative approach.
• Develop and deliver business presentations/reviews to customers/partners based on mutual needs/benefits.
• Develop business cases to support contracts, negotiate and manage to ensure optimal results, if applicable.
• Understand health care issues/strategies, customer issues/trends and best practices to establish credibility beyond product and therapeutic areas.
• Co-develop and manage execution of jointly developed customer plans, holding customer and company accountable for plan execution.
• Review and analyze contracted performance and communicate account performance broadly with key internal stakeholders.
• Exercise sound judgment and oversight to ensure integrity and compliance with company policies in all activities and communications.
• Adhere to relevant regulatory and compliance guidelines and Company policies.
• Attend/staff/participate in meetings and/or conferences as requested by management.
• The employee will be responsible for developing and implementing their own business plan.
• Lead/contribute to special projects, as assigned, to drive operational performance improvements and enhance business opportunities.

Qualifications

• Basic Qualifications: Doctorate degree AND 2 years of Sales and/or Account Management experience; Or Master‚Äôs degree AND 4 years of Sales and/or Account Management experience; Or Bachelor‚Äôs degree AND 6 years of Sales and/or Account Management experience
• Preferred Qualifications:
  • Direct experience with identifying and activating sites of care in various infusion service areas
  • National and/or regional infusion service providers
  • Hospital outpatient and infusion centers
  • Home infusion service providers
  • Individual buy and bill physician office practices
  • Experience in infused therapies required; rare disease experience preferred
  • Rheumatology, Nephrology, Ophthalmology and/or endocrinology reimbursement experience preferred
  • Recent launch experience with infused products preferred
  • Ability to work independently and make decisions with supervisory input when needed
  • Strong understanding of healthcare regulatory and enforcement environments
  • Fosters innovation in account approaches and practices
  • Strong attention to detail and ability to recognize issues within higher-level policies
  • Excellent planning and organizational skills; able to work within date-sensitive deadlines
  • Ability to work cross-functionally in a dynamic environment with urgency
  • Requires approximately 70% travel, including some overnight and weekend commitments
  • Proficient in Microsoft Office
  • Professional, proactive demeanor and strong interpersonal and communication skills

Skills

• Client relationship management
• Contract negotiation and management
• Strategic account planning
• Healthcare regulatory knowledge
• Cross-functional collaboration
• Presentation and communication
• Infusion service ecosystem understanding

Education

• Doctorate/Master‚Äôs/Bachelor‚Äôs degree as required by basic qualifications