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Area Lead Site of Care - New Orleans, LA (Rare Disease)

Amgen
Full-time
Remote friendly (New Orleans, LA)
United States
Sales

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Role Summary

Area Lead Site of Care - Rare Disease based in New Orleans, LA. Responsible for prospecting and establishing B2B relationships with local sites of care, developing and driving account/partner business plans, and coordinating activities to increase pull-through across infusion services for Rare Disease therapies.

Responsibilities

  • Maximize site of care (SOC) opportunities in accordance with product labelling, strategic imperatives, and Company policies.
  • Provide overview of therapy and clinical procedures involved with infusion to assigned SOC customers/partners; coordinate with Medical Affairs team.
  • Identify gaps in existing SOC networks and develop plans to expand SOC options.
  • Pull through national partnership contracts at the local level.
  • Provide ongoing access-related education including coding and billing; conduct quarterly business reviews with SOC administrative leaders.
  • Serve as the lead point of contact with sales, patient services and reimbursement access functions for assigned SOC customers/partners.
  • Evaluate, develop, monitor, and measure partnerships/business plans within designated accounts to align with objectives (profit, growth, value).
  • Develop and grow relationships within accounts to meet business needs through a collaborative approach.
  • Develop and deliver business presentations/reviews to customers/partners based on mutual needs/benefits.
  • Develop business cases to support contracts; negotiate and manage to ensure optimal results, if applicable.
  • Understand healthcare issues/strategies, customer issues/trends, and best practices to establish credibility beyond product/therapeutic areas.
  • Co-develop and manage execution of jointly developed customer plans; hold customer and company accountable for plan execution.
  • Review and analyze contracted performance; communicate account performance with key internal stakeholders.
  • Exercise sound judgment and oversight to ensure integrity and compliance with company policies.
  • Adhere to regulatory and compliance guidelines and Company policies.
  • Attend/staff/participate in meetings and/or conferences as requested by management.
  • Develop and implement own business plan.
  • Lead or contribute to special projects to drive operational performance and opportunities.

Qualifications

  • Basic Qualifications: Doctorate degree and 2 years of Sales and/or Account Management experience; or Master’s degree and 4 years; or Bachelor’s degree and 6 years.
  • Preferred Qualifications:
    • Experience identifying and activating sites of care across infusion service areas (SPP/Infusion Management Companies, hospital outpatient and infusion centers, home infusion, individual buy-and-bill practices).
    • Infused therapies experience; rare disease experience preferred.
    • Reimbursement experience in Rheumatology, Nephrology, Ophthalmology, and/or Endocrinology preferred.
    • Recent launch experience with infused products preferred.
    • Ability to work independently with supervisory guidance as needed.
    • Strong understanding of healthcare regulatory environments and integrity.
    • Innovative account approaches; strong attention to detail and policy understanding.
    • Excellent planning, organizational, and cross-functional collaboration skills; high urgency.
    • Travel: approximately 70% travel, including overnight and weekend commitments.
    • Proficient in Microsoft Office; professional, proactive demeanor; strong interpersonal and communication skills.

Skills

  • Relationship management with SOCs, providers, and partners
  • Strategic account planning and execution
  • Contract development and negotiation
  • Education on coding, billing, and access strategies
  • Cross-functional collaboration (Sales, Medical Affairs, Reimbursement)

Education

  • Doctorate/Master’s/Bachelor’s in a relevant field required per Basic Qualifications
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