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Account Manager/Specialty Account Manager - Rare Disease - lgG4 - Fresno, CA ( Rare Disease)

Amgen
Full-time
Remote friendly (Fresno, CA)
United States
Sales

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Role Summary

Account Manager/Specialty Account Manager - Rare Disease

Responsibilities

  • Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
  • Promotes UPLIZNA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
  • Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
  • Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members.
  • Consistently meets or exceeds corporate sales goals.
  • Communicates territory activity in an accurate and timely manner as directed by management.
  • Drive product demand among targets through education on disease state and product information.
  • Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
  • Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
  • Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals
  • Coordinate between accounts and relevant Amgen field teams to support full range of account needs
  • Educate healthcare professionals and office staff on site of care options.
  • Attends medical congresses and society meetings as needed.
  • Manages efforts within assigned promotional and operational budget.
  • Maximizes use of approved resources to achieve territory and account level goals
  • Successfully completes all Company training classes.
  • Completes administrative duties in an accurate and timely fashion.
  • Functions as a contributing member of a high-performance team.
  • Perform such other tasks and responsibilities as requested by the Company.

Qualifications

  • Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR
  • Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR
  • High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

Specialty Qualifications

  • Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR
  • Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR
  • Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR
  • Associate degree & 10 years of collective account management experience, sales, & commercial experience

Preferred Qualifications

  • Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination.
  • Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
  • Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
  • Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
  • Sales experience in Rheumatology, Gastroenterology, Nephrology, Hematology, Neurology, and/or rare/specialty disease states preferred.
  • Site of care and reimbursement experience strongly preferred.
  • Experience working with institutions and integrated delivery networks preferred.
  • Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
  • Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.
  • Proficient in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.
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