Account Manager/Specialty Account Manager - IgG4- Grand Rapids, Michigan (Rare Disease)

Role Summary

Account Manager/Specialty Account Manager - IgG4- Grand Rapids, Michigan (Rare Disease) – Territory includes Grand Rapids, Lansing, and Kalamazoo, Michigan.

Responsibilities

• Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
• Promotes UPLIZNA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
• Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
• Develops strong customer relationships by better understanding the customer‚Äôs needs and goals and communicating those needs and goals to other team members.
• Consistently meets or exceeds corporate sales goals.
• Communicates territory activity in an accurate and timely manner as directed by management.
• Drive product demand among targets through education on disease state and product information.
• Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
• Adheres to the Company‚Äôs compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
• Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals
• Coordinate between accounts and relevant Amgen field teams to support full range of account needs
• Educate healthcare professionals and office staff on site of care options.
• Attends medical congresses and society meetings as needed.
• Manages efforts within assigned promotional and operational budget.
• Maximizes use of approved resources to achieve territory and account level goals
• Successfully completes all Company training classes.
• Completes administrative duties in an accurate and timely fashion.
• Functions as a contributing member of a high-performance team.
• Performs other tasks and responsibilities as requested by the Company.

Qualifications

• Basic Qualifications (Account Manager ‚Äì Level 4): Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience; OR Associate degree and 6 years of sales experience; OR High school diploma/GED and 8 years of sales experience.
• Basic Qualifications (Specialty Account Manager ‚Äì Level 5): Doctorate degree & 2 years of collective account management experience, sales, & commercial experience; OR Master‚Äôs degree & 6 years of collective account management experience; OR Bachelor‚Äôs degree & 8 years of collective account management experience; OR Associate degree & 10 years of collective account management experience.

Preferred Qualifications

• Demonstrated success in reimbursement navigation, site of care education, and/or patient access coordination.
• Experience coordinating with office staff, infusion centers, and patient services teams.
• Ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
• Buy-and-bill experience and/or biologic/infusion experience preferred.
• Sales experience in Rheumatology, Gastroenterology, Nephrology, Hematology, Neurology, and/or rare/specialty disease states preferred.
• Site of care and reimbursement experience preferred.
• Experience working with institutions and integrated delivery networks preferred.
• Pharma account management selling experience; ability to coordinate across field teams.
• Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.
• Proficient in Microsoft Office.
• Professional, proactive demeanor with strong interpersonal, written and verbal communication skills.

Education

• Not specified beyond the basic qualifications above; degrees must align with the listed levels.