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Account Manager/Specialty Account Manager - IgG4 - Denver, Colorado (Rare Disease)

Amgen
Full-time
Remote friendly (Denver, CO)
United States
Sales

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Role Summary

Account Manager/Specialty Account Manager - IgG4 - Denver, Colorado (Rare Disease) — Represent UPLIZNA to physicians and health care professionals, establish product sales, and perform total territory account management within a designated geography.

Responsibilities

  • Develops a comprehensive territory business plan aimed at achieving and exceeding annual sales goals.
  • Promotes UPLIZNA within approved labeling in a comprehensive, fair and ethical manner following guidelines.
  • Addresses access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
  • Builds strong customer relationships by understanding customer needs and communicating them to the team.
  • Meets or exceeds corporate sales goals; communicates territory activity accurately and timely.
  • Drives product demand through education on disease state and product information.
  • Provides feedback to sales and leadership about changing environment and results.
  • Adheres to compliance policies and guidelines (e.g., PhRMA code).
  • Collaborates with patient services and market access teams to achieve business goals; coordinates between accounts and field teams to support needs.
  • Educates healthcare professionals and office staff on site of care options.
  • Attends medical congresses and society meetings as needed.
  • Manages promotional and operational budget; maximizes use of approved resources to achieve goals.
  • Completes all company training and administrative duties accurately and timely; contributes as a high-performance team member.

Qualifications

  • Basic Qualifications (Account Manager – Level 4): Bachelor's Degree and 3 years of sales experience in pharmaceutical/biotech/medical device or hospital sales; OR Associate degree with 6 years of such experience; OR High school diploma/GED with 8 years of such experience.
  • Basic Qualifications (Specialty Account Manager – Level 5): Doctorate + 2 years of account management/sales; OR Master’s + 6 years; OR Bachelor’s + 8 years; OR Associate + 10 years of account management experience.

Preferred Qualifications

  • Experience with reimbursement navigation, site-of-care education, and patient access coordination.
  • Experience promoting products requiring coordination with office staff, infusion centers, and patient services.
  • Strong ability to build customer relationships, educate on complex disease states, and adapt to diverse audiences.
  • Buy-and-bill or biologic/infusion experience preferred.
  • Experience in Rheumatology, Gastroenterology, Nephrology, Hematology, Neurology, or rare/specialty disease states.
  • Site-of-care and reimbursement experience; experience with institutions and integrated delivery networks.
  • Pharma account management selling experience; ability to coordinate across field teams.
  • Approximately 80% travel (may vary by territory), including overnight and weekend commitments.
  • Proficient in Microsoft Office; professional, proactive demeanor; strong interpersonal and communication skills.
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