Account Manager/Specialty Account Manager - East Columbus, OH
Amgen
9 hours ago
On-site
Columbus, OH
Sales
Responsibilities:
- Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals.
- Promote Tavneos within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines.
- Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information.
- Build and manage strong relationships with healthcare stakeholders across the patient care ecosystem, including physicians, nurses, office staff, case managers, infusion centers, and caregivers.
- Engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
- Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers.
- Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization.
- Lead or support development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care.
- Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape.
- Contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy and future planning.
- Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders.
- Maximize use of promotional resources and operate within assigned territory budget to support business objectives.
- Represent the company at medical congresses, society meetings, and educational events.
- Complete all training and administrative responsibilities in a timely and accurate manner while upholding company policies and compliance standards.
Basic Qualifications (Account Manager – Level 4):
- Bachelor’s degree and 3 years of sales experience within pharmaceutical/biotech/medical device or hospital sales; OR
- Associate degree and 6 years of sales experience; OR
- High school diploma/GED and 8 years of sales experience.
Basic Qualifications (Specialty Account Manager – Level 5):
- Doctorate degree & 2 years of collective account management/sales/commercial experience; OR
- Master’s degree & 6 years; OR
- Bachelor’s degree & 8 years; OR
- Associate degree & 10 years.
Preferred Qualifications:
- Rare or Ultra Rare Disease experience.
- Experience in reimbursement navigation, site-of-care education, and/or patient access coordination.
- Experience promoting products requiring extensive coordination with office staff, infusion centers, and patient services teams.
- Experience in or with Rheumatology and Nephrology (strongly preferred).
- Familiarity with Tavneos (e.g., infused therapies, buy-and-bill products, products under medical benefit).
- Experience engaging administrators (community practices, academic centers, IDNs, hospital systems).
- Ability to collaborate in a matrix environment cross-functionally (e.g., Market Access, Patient Services, MSLs, Nurse Educators, TLLs, Field Reimbursement).
- Strong payer/reimbursement/managed markets knowledge; negotiating access or navigating formulary pathways.
- Ability to build strong customer relationships and educate on complex disease states for diverse audiences.
- Strong interpersonal, written, and verbal communication skills.
- Self-motivation and adaptability in fast-paced environments.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
- Ability to travel up to ~80% (occasional overnight/weekend travel).
Benefits (as stated):
- Expected annual salary range (U.S. excl. Puerto Rico): Account Manager – Level 4: $154,736–$183,900; Specialty Account Manager – Level 5: $160,397–$190,628.
- Comprehensive employee benefits package (retirement/savings plan, medical/dental/vision, life/disability, flexible spending accounts).
- Discretionary annual bonus (or sales-based incentive plan for field sales reps).
- Stock-based long-term incentives.
- Award-winning time-off plans and bi-annual company-wide shutdowns.
- Flexible work models/remote arrangements where possible.
Application Instructions:
- Apply via careers.amgen.com.
- Application deadline: 5/1/2026 (continue accepting applications until sufficient applications or a candidate is selected).
- Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals.
- Promote Tavneos within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines.
- Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information.
- Build and manage strong relationships with healthcare stakeholders across the patient care ecosystem, including physicians, nurses, office staff, case managers, infusion centers, and caregivers.
- Engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
- Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers.
- Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization.
- Lead or support development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care.
- Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape.
- Contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy and future planning.
- Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders.
- Maximize use of promotional resources and operate within assigned territory budget to support business objectives.
- Represent the company at medical congresses, society meetings, and educational events.
- Complete all training and administrative responsibilities in a timely and accurate manner while upholding company policies and compliance standards.
Basic Qualifications (Account Manager – Level 4):
- Bachelor’s degree and 3 years of sales experience within pharmaceutical/biotech/medical device or hospital sales; OR
- Associate degree and 6 years of sales experience; OR
- High school diploma/GED and 8 years of sales experience.
Basic Qualifications (Specialty Account Manager – Level 5):
- Doctorate degree & 2 years of collective account management/sales/commercial experience; OR
- Master’s degree & 6 years; OR
- Bachelor’s degree & 8 years; OR
- Associate degree & 10 years.
Preferred Qualifications:
- Rare or Ultra Rare Disease experience.
- Experience in reimbursement navigation, site-of-care education, and/or patient access coordination.
- Experience promoting products requiring extensive coordination with office staff, infusion centers, and patient services teams.
- Experience in or with Rheumatology and Nephrology (strongly preferred).
- Familiarity with Tavneos (e.g., infused therapies, buy-and-bill products, products under medical benefit).
- Experience engaging administrators (community practices, academic centers, IDNs, hospital systems).
- Ability to collaborate in a matrix environment cross-functionally (e.g., Market Access, Patient Services, MSLs, Nurse Educators, TLLs, Field Reimbursement).
- Strong payer/reimbursement/managed markets knowledge; negotiating access or navigating formulary pathways.
- Ability to build strong customer relationships and educate on complex disease states for diverse audiences.
- Strong interpersonal, written, and verbal communication skills.
- Self-motivation and adaptability in fast-paced environments.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
- Ability to travel up to ~80% (occasional overnight/weekend travel).
Benefits (as stated):
- Expected annual salary range (U.S. excl. Puerto Rico): Account Manager – Level 4: $154,736–$183,900; Specialty Account Manager – Level 5: $160,397–$190,628.
- Comprehensive employee benefits package (retirement/savings plan, medical/dental/vision, life/disability, flexible spending accounts).
- Discretionary annual bonus (or sales-based incentive plan for field sales reps).
- Stock-based long-term incentives.
- Award-winning time-off plans and bi-annual company-wide shutdowns.
- Flexible work models/remote arrangements where possible.
Application Instructions:
- Apply via careers.amgen.com.
- Application deadline: 5/1/2026 (continue accepting applications until sufficient applications or a candidate is selected).