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Account Manager/Specialty Account Manager - East Columbus, OH - Amgen

Amgen
12 hours ago
On-site
Columbus, OH
Sales
Territory includes: Columbus East, Canton, OH, Zanesville, OH and the Northwest area of West Virginia.

What You Will Do
- Represent Tavneos to physicians and healthcare professionals to establish product demand and deliver comprehensive account management within a designated territory.
- Serve as a central point of contact educating medical professionals and external stakeholders on disease state awareness and product information to support optimal patient care.
- Drive product utilization by identifying and addressing unique needs of each account and executing aligned strategies to ensure access, education, and support for rare disease treatments.

Responsibilities
- Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives.
- Promote Tavneos within approved labeling in a fair, balanced, and ethical manner per compliance guidelines.
- Provide patient-centered education to healthcare professionals on disease state and product information.
- Build and manage relationships with physicians, nurses, office staff, case managers, infusion centers, and caregivers.
- Engage across private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
- Address patient access, reimbursement, and pull-through challenges with field access teams, patient services teams, and case managers.
- Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions.
- Lead/support referral networks and site-of-care pathways for seamless patient initiation and continuity of care.
- Build relationships with local and regional KOLs.
- Provide field insights and market intelligence to cross-functional partners and leadership.
- Use approved tools, peer education programs, and digital engagement channels.
- Maximize use of promotional resources and operate within assigned territory budget.
- Represent the company at medical congresses, society meetings, and educational events.
- Complete training and administrative responsibilities timely while upholding company policies and compliance standards.

Basic Qualifications (Account Manager - Level 4)
- Bachelor’s degree and 3 years of sales experience in pharma/biotech/medical device or hospital sales
OR
- Associate degree and 6 years of sales experience
OR
- High school diploma/GED and 8 years of sales experience

Basic Qualifications (Specialty Account Manager - Level 5)
- Doctorate degree and 2 years of collective account management, sales, and commercial experience
OR
- Master’s degree and 6 years of collective account management, sales, and commercial experience
OR
- Bachelor’s degree and 8 years of collective account management, sales, and commercial experience
OR
- Associate degree and 10 years of collective account management, sales, and commercial experience

Preferred Qualifications
- Rare or Ultra Rare Disease experience.
- Experience in reimbursement navigation, site-of-care education, and/or patient access coordination.
- Experience promoting products requiring coordination with office staff, infusion centers, and patient services teams.
- Experience in/with Rheumatology and Nephrology (strongly preferred).
- Familiarity with Tavneos (e.g., infused therapies, buy-and-bill products, products under medical benefit).
- Experience engaging administrators (community practices, academic centers, IDNs, hospital systems).
- Ability to collaborate in a matrix environment (e.g., Market Access, Patient Services, MSLs, Nurse Educators, TLLs, Field Reimbursement).
- Knowledge of payer policies/reimbursement/managed markets; negotiating access or navigating formulary pathways.
- Ability to build customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
- Excellent interpersonal, written, and verbal communication skills.
- Self-motivation, initiative, adaptability in fast-paced/ambiguous environments.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
- Willingness to travel up to ~80% (including occasional overnight/weekend travel).

Benefits (explicitly stated)
- Retirement and Savings Plan with generous company contributions; group medical, dental, and vision; life and disability insurance; flexible spending accounts.
- Discretionary annual bonus (or sales-based incentive plan for field sales representatives).
- Stock-based long-term incentives.
- Award-winning time-off plans and bi-annual company-wide shutdowns.
- Flexible work models/remote work arrangements where possible.

Application Instructions
- Apply by 5/1/2026; applications will continue until a sufficient number are received or a candidate is selected.