Zone Access Manager (Nephrology) - Los Angeles/San Jose, CA

Role: The Zone Access Manager (ZAM), Market Access, serves as a key customer-facing liaison within Ardelyx's market access team, focusing on optimizing patient access and prescription adherence for Ardelyx therapies. Responsibilities include managing patient access support throughout the care journey, educating healthcare providers and staff on patient assistance programs, serving as a payer access expert, and monitoring market access trends and payer policies. The role collaborates with sales teams, HUB resources, nephrology practices, and dialysis organizations, primarily through virtual engagement, with occasional in-person visits. Requirements: Bachelor’s degree with 5+ years in field access or reimbursement, preferably within biotech, with strong knowledge of specialty pharmacy, health insurance (Medicare, Medicaid, commercial), and reimbursement processes. Experience with nephrology providers or products is preferred. Skills include excellent relationship-building, communication, data analysis (e.g., Tableau/Power BI), and proficiency in Microsoft Office. The role involves up to 30% travel and adherence to ethical, regulatory, and corporate standards. High-value specifics: focus on specialty pharmacy, payer landscape, nephrology reimbursement, and patient access strategies within a biotech setting.