WMS Product Analyst - IT LEAD
Johnson & Johnson
August 31, 2026
Remote friendly (Memphis, TN)
United States
IT
WMS Product Analyst – IT Lead (PG26)
Responsibilities
- Serve as the primary IT partner for Memphis Distribution Center operations.
- Define/manage the product roadmap for warehouse management and execution capabilities.
- Translate business strategies and operational requirements into product capabilities and technology solutions.
- Prioritize enhancements, technical debt, operational improvements, and project investments by value and risk.
- Lead delivery of new WMS capabilities, integrations, and enhancements; own product backlogs (epics/user stories/acceptance criteria) and Agile delivery.
- Coordinate solution design, testing, deployment, training, cutover, and hypercare; support UAT and change management.
- Maintain system availability, performance, reliability, and operational support; lead RCA and corrective actions.
- Monitor operational metrics and drive continuous improvement.
- Lead warehouse technology/process initiatives (inbound receiving, put-away, inventory, replenishment, picking/packing/shipping, transportation integration, returns, cold chain, automation/robotics) and identify optimization opportunities via analytics/automation/AI-enabled capabilities.
- Partner with stakeholders and manage vendors (including 3PL) and compliance/governance for integrations and system changes.
Qualifications
- Bachelor’s degree in IT, CS, Supply Chain, Engineering, Business, or related field (required); Master’s preferred.
- 8+ years in Supply Chain Technology, WMS, or Distribution Operations.
- WMS experience: SAP EWM/SAP WM, Blue Yonder/JDA, Körber/STEPLogic/Trace, Manhattan, and MARC WMS (or equivalent).
- Agile/Scrum experience; strong analysis, problem-solving, solution design, stakeholder management, and communication.
Preferred qualifications/skills
- SAP EWM implementations/migrations; automation/robotics/ASRS/material handling; SAP S/4HANA/TM/ERP; cloud/integrations/middleware/API architecture; AI/ML/analytics; FDA/GxP/SOX/regulated environments; project/Agile certification.
Other
- Travel 15–25%; hybrid (3 days onsite/2 days remote); on-site at Memphis Logistics Center.
Required skills: Business Process Development, Order to Cash (OTC), Process Flow, Warehouse Management.
Responsibilities
- Serve as the primary IT partner for Memphis Distribution Center operations.
- Define/manage the product roadmap for warehouse management and execution capabilities.
- Translate business strategies and operational requirements into product capabilities and technology solutions.
- Prioritize enhancements, technical debt, operational improvements, and project investments by value and risk.
- Lead delivery of new WMS capabilities, integrations, and enhancements; own product backlogs (epics/user stories/acceptance criteria) and Agile delivery.
- Coordinate solution design, testing, deployment, training, cutover, and hypercare; support UAT and change management.
- Maintain system availability, performance, reliability, and operational support; lead RCA and corrective actions.
- Monitor operational metrics and drive continuous improvement.
- Lead warehouse technology/process initiatives (inbound receiving, put-away, inventory, replenishment, picking/packing/shipping, transportation integration, returns, cold chain, automation/robotics) and identify optimization opportunities via analytics/automation/AI-enabled capabilities.
- Partner with stakeholders and manage vendors (including 3PL) and compliance/governance for integrations and system changes.
Qualifications
- Bachelor’s degree in IT, CS, Supply Chain, Engineering, Business, or related field (required); Master’s preferred.
- 8+ years in Supply Chain Technology, WMS, or Distribution Operations.
- WMS experience: SAP EWM/SAP WM, Blue Yonder/JDA, Körber/STEPLogic/Trace, Manhattan, and MARC WMS (or equivalent).
- Agile/Scrum experience; strong analysis, problem-solving, solution design, stakeholder management, and communication.
Preferred qualifications/skills
- SAP EWM implementations/migrations; automation/robotics/ASRS/material handling; SAP S/4HANA/TM/ERP; cloud/integrations/middleware/API architecture; AI/ML/analytics; FDA/GxP/SOX/regulated environments; project/Agile certification.
Other
- Travel 15–25%; hybrid (3 days onsite/2 days remote); on-site at Memphis Logistics Center.
Required skills: Business Process Development, Order to Cash (OTC), Process Flow, Warehouse Management.