Role Summary
Responsible for day-to-day tasks in the whole blood donor center process, including donor registration and donor suitability verification, as well as screening tests to determine donor eligibility. The role also covers duties in the blood collection process, centrifugation, component preparation, and transfer of blood products and samples to proper storage, plus packing and shipping for daily shipments. Location: Philadelphia, PA.
Responsibilities
- Donor registration
- Greets donors, answers phone calls, and assists with donors beginning the donation process
- Verifies donor identification, eligibility and deferral status
- Performs cleaning and disinfection tasks
- Donor Processing
- Performs quality control on equipment utilized in the donor screening process
- Performs hematocrit testing as required, including the handling of the specimen, performing the test and analyzing the results
- Determines donor suitability through various screening requirements such as temperature, blood pressure and pulse
- Phlebotomy
- Determines which collection bag, appropriate number of sample tubes and bleed number labels to use for each donation
- Prepares donor for and performs the venipuncture
- Audits and monitors the collection process until the donor has completed the donation
- Centrifugation
- Spins blood product in centrifuge instruments per IBBI procedures
- Performs component preparation on the centrifuged units
- Transfers all products and sample to proper storage
- Packs blood, blood components and samples for daily shipments
- Prepares shipping memos and Bill of Lading for each shipment
- Additional Responsibilities
- May assist or participate in audits, mentoring, training, facility care and continuous improvement activities
Qualifications
- Strong customer service skills; proficient in speaking and writing English, with legible handwriting; bilingual skills where applicable
- Ability to understand and follow SOPs and protocols; ability to work flexible scheduling to meet business needs; ability to perform in a highly regulated, operations-intensive, high-volume medical environment where safety and quality are paramount
- Completed all elements of the training requirements for one area, designated by management
- Typically requires no previous related experience; employees are expected to attain certification in one area within 90 days from hire
Education
- High School diploma or GED; obtains required state licensures or certifications where applicable
Additional Requirements
- Occupational Demands: Work is performed in a whole blood center with exposure to biological fluids and potential exposure to infectious organisms; personal protective equipment required; work involves standing or sitting for extended periods, bending and twisting, frequent hand and finger movements, and light lifting (up to 50 lbs); requires good hearing and vision, and ability to follow oral or written instructions