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West Regional Lead Patient Access, UPLIZNA IgG4, US (Rare Disease)

Amgen
Full-time
Remote friendly (Los Angeles, CA)
United States
Sales

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Role Summary

West Regional Lead, Patient Access - IgG4

Responsibilities

  • Lead and manage a team of patient access liaisons
  • Accountable for the performance, training, and compliance of the team
  • Develop key performance metrics appropriate to the team’s efforts and company business objectives
  • Track each team member’s performance against key metrics
  • Develop each team member individually as needed in order to fulfill the role in each region
  • Work with Case Managers and AllCare Care Managers to support patient access to medications
  • Ensure the team has appropriate fundamental and ongoing training and expertise
  • Identify new patient needs throughout the year and work with cross-functional teams to communicate those needs effectively
  • Coordinate team participation in national and local patient meetings and events
  • Coordinate and support patient programs, if applicable, to satisfy current patient educational needs
  • Develop presentations on the group objectives and performance as needed, at least quarterly

Qualifications

  • Basic Qualifications:
    • Doctorate degree AND 2 years of Sales/ Account Management OR direct patient care experience
    • Or Master’s degree AND 4 years of Sales/ Account Management OR direct patient care experience
    • Or Bachelor’s degree or AND 6 years of Sales/Account Management OR direct patient care experience
  • Preferred Qualifications:
    • Bachelors degree required. MBA or advanced degree in a related field preferred.
    • 10+ years of experience in pharma/biotech experience with a minimum of 5 years in recent orphan experience, preferably with “ultra-rare” patient populations.
    • 5+ years of experience in managed care, distribution or patient services/reimbursement.
    • Excellent leadership, project management and problem-solving capabilities.
    • Extensive knowledge of pharmaceutical reimbursement and managed care landscape, reimbursement processes, and specialty pharmacy operations.
    • Experience working with multiple projects and managing multiple external vendors
    • Strong planning, project management, communication, and organization skills. Ability to gather feedback and provide clear direction is essential. Flexibility to work in a fluid, fast-paced environment with multiple demands with initiative and independence required.
    • Proficient in Microsoft Office.
    • Professional, proactive demeanor.
    • Strong interpersonal skills.
    • Excellent written and verbal communication skills.
    • Requires approximately 50% travel, including some overnight and weekend commitments.

Skills

  • Leadership
  • Project management
  • Communication
  • Organization
  • Interpersonal skills
  • Microsoft Office proficiency

Education

  • Doctorate/Master’s/Bachelor’s degree as required by qualifications

Additional Requirements

  • Travel: Approximately 50% travel, including some overnight and weekend commitments