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Role Summary
West Regional Lead, Patient Access - IgG4
Responsibilities
Lead and manage a team of patient access liaisons
Accountable for the performance, training, and compliance of the team
Develop key performance metrics appropriate to the team’s efforts and company business objectives
Track each team member’s performance against key metrics
Develop each team member individually as needed in order to fulfill the role in each region
Work with Case Managers and AllCare Care Managers to support patient access to medications
Ensure the team has appropriate fundamental and ongoing training and expertise
Identify new patient needs throughout the year and work with cross-functional teams to communicate those needs effectively
Coordinate team participation in national and local patient meetings and events
Coordinate and support patient programs, if applicable, to satisfy current patient educational needs
Develop presentations on the group objectives and performance as needed, at least quarterly
Qualifications
Basic Qualifications:
Doctorate degree AND 2 years of Sales/ Account Management OR direct patient care experience
Or Master’s degree AND 4 years of Sales/ Account Management OR direct patient care experience
Or Bachelor’s degree or AND 6 years of Sales/Account Management OR direct patient care experience
Preferred Qualifications:
Bachelors degree required. MBA or advanced degree in a related field preferred.
10+ years of experience in pharma/biotech experience with a minimum of 5 years in recent orphan experience, preferably with “ultra-rare” patient populations.
5+ years of experience in managed care, distribution or patient services/reimbursement.
Excellent leadership, project management and problem-solving capabilities.
Extensive knowledge of pharmaceutical reimbursement and managed care landscape, reimbursement processes, and specialty pharmacy operations.
Experience working with multiple projects and managing multiple external vendors
Strong planning, project management, communication, and organization skills. Ability to gather feedback and provide clear direction is essential. Flexibility to work in a fluid, fast-paced environment with multiple demands with initiative and independence required.
Proficient in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.
Requires approximately 50% travel, including some overnight and weekend commitments.
Skills
Leadership
Project management
Communication
Organization
Interpersonal skills
Microsoft Office proficiency
Education
Doctorate/Master’s/Bachelor’s degree as required by qualifications
Additional Requirements
Travel: Approximately 50% travel, including some overnight and weekend commitments