ViiV Healthcare (GSK) Medical Value & Outcome Liaison, Western Region

Role Summary

Medical Value & Outcomes Liaison (MVOL), Western Region, will engage in scientific dialogue with population-based decision makers, external experts, and health care professionals to discuss clinical, scientific, value, real-world evidence and outcomes data. The role involves serving as a medical information resource, developing scientific account plans, and collaborating with cross-functional teams to address payer and health-system needs. This position is field-based with sites in California (Los Angeles, San Diego, San Francisco) and supports Western region activities.

Responsibilities

• Serve as the first-line ViiV medical point of contact for high priority, sophisticated customer bases involving PBDMs for Health Systems/Integrated Delivery Networks, regional and national commercial payers (e.g., Health Plans, PBMs, GPOs, Specialty Pharmacies) and state and federal PBDMs (i.e., State Medicaid Agencies, Department of Defense (DoD), Veterans Administration (VA), Indian Health Service (HIS), etc.).
• Engage in credible and transparent scientific information exchange to build stronger, trusting relationships.
• Work with the Payer Field Teams (PFT) and ViiV Corporate Accounts Teams (VCAT) to identify and engage appropriate medical influencers/decision makers within each account.
• Develop and execute a Scientific Account Plan for each priority account: understand customer population-management strategies, priorities, challenges, and evidence needs; identify opportunities for medical engagement and outline account-specific strategic goals.
• Deliver affirmative presentations to HCPs and formulary decision makers within the scope allowed by the MSL Practice Policy.
• Respond to unsolicited requests from assigned PBDMs (off-label and on-label) for scientific and health outcomes information; maintain and respond to standing requests for medical information.
• Deliver scientific/pipeline presentations to formulary committees and PBDMs per documented unsolicited request.
• Collect insights from PBDMs on VIIV HEALTHCARE products, studies, or research plans in a manner consistent with VIIV HEALTHCARE Principles for Scientific Engagement and the US Medical Affairs Practice Policy.
• Develop and maintain a deep understanding of the US Healthcare Environment (Healthcare Reform, Quality, Population Health priorities, the evolving HIT landscape) and how changes are impacting PBDMs and VIIV HEALTHCARE research needs.
• Serve as an external scientific resource and work on partnership opportunities that pair key external stakeholder needs with available VIIV HEALTHCARE resources (Medical Affairs, R&D, Commercial, etc.).
• Partner effectively with Field Medical Matrix partners and internal R&D experts to meet PBDMs need for specialized or deep therapeutic area, product, or other scientific expertise.

Qualifications

• Required: 2+ years working with US Payer OR Health System customers in a field-based medical role
• Required: Experience with government and private US Payers OR large health systems

Skills

• Strong verbal and written communication skills
• Ability to develop and maintain strong trusted relationships with key decision makers
• Proven ability to work independently with time-management skills to effectively manage field-based responsibilities
• Proven ability to work across a commercial and medical matrix teams
• Clear understanding of observational research methodologies and the ability to translate real-world evidence, comparative effectiveness research, and other observational studies into credible communications
• Experience operating in a highly dynamic, changing environment

Education

• PharmD or PhD or MS or MPH with an active US license (if applicable)