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ViiV Healthcare (GSK) Director, Learning & Development, Field Reimbursement (FRM)

GSK
August 25, 2026
Remote friendly (Durham, NC)
United States
Human Resources
Responsibilities:
- Lead training development and execution for the Field Reimbursement (FRM) team in the US HIV market.
- Develop and lead onboarding for new FRMs/FRDs.
- Develop and lead sustainment training for the existing FRM/FRD team.
- Consult with brand trainers on implementation training processes as needed.
- Develop and embed field reimbursement training curricula to support current promoted brands.
- Partner with the FRM team to deliver training aligned to brand strategy and customer/patient needs.
- Incorporate healthcare provider needs and account-specific customer experience into training.
- Design customized training connecting reimbursement behaviors to application of knowledge/skills.
- Lead across a matrix of stakeholders to ensure training alignment and optimization.
- Create training materials from initiation to approval, following approval process.
- Optimize training across virtual and face-to-face platforms using adult learning principles.
- Manage external partner relationships.
- Maintain accurate training records.

Qualifications:
- Bachelor’s degree.
- Experience in Field Reimbursement (including long-acting injectables) in the pharmaceutical industry.
- Experience with Specialty Pharmaceutical and Buy & Bill account management principles/execution.
- Personal engagement, project management, and presentation skills.

Preferred:
- Training experience; adult learning knowledge.
- Leadership experience; MBA/graduate degree.
- Coaching/motivating experience; injectable specialty training experience.
- Matrix leadership success; knowledge of HIV disease state and products.

Skills:
Building Capability, Business Acumen, Change Management, Coaching, Data to Insights, Digital Fluency, Facilitation, Scientific Literacy.

Benefits:
- Comprehensive US benefits program (see GSK US Benefits Summary).