Responsibilities:
- Lead training development and execution for the Field Reimbursement (FRM) team in the US HIV market.
- Develop and lead onboarding for new FRMs/FRDs.
- Develop and lead sustainment training for the existing FRM/FRD team.
- Consult with brand trainers on implementation training processes as needed.
- Develop and embed field reimbursement training curricula to support current promoted brands.
- Partner with the FRM team to deliver training aligned to brand strategy and customer/patient needs.
- Incorporate healthcare provider needs and account-specific customer experience into training.
- Design customized training connecting reimbursement behaviors to application of knowledge/skills.
- Lead across a matrix of stakeholders to ensure training alignment and optimization.
- Create training materials from initiation to approval, following approval process.
- Optimize training across virtual and face-to-face platforms using adult learning principles.
- Manage external partner relationships.
- Maintain accurate training records.
Qualifications:
- Bachelorβs degree.
- Experience in Field Reimbursement (including long-acting injectables) in the pharmaceutical industry.
- Experience with Specialty Pharmaceutical and Buy & Bill account management principles/execution.
- Personal engagement, project management, and presentation skills.
Preferred:
- Training experience; adult learning knowledge.
- Leadership experience; MBA/graduate degree.
- Coaching/motivating experience; injectable specialty training experience.
- Matrix leadership success; knowledge of HIV disease state and products.
Skills:
Building Capability, Business Acumen, Change Management, Coaching, Data to Insights, Digital Fluency, Facilitation, Scientific Literacy.
Benefits:
- Comprehensive US benefits program (see GSK US Benefits Summary).