Role Summary
Associate Director, Federal and Corporate Accounts – Field Worker at ViiV Healthcare. Responsible for engaging with prioritized accounts, leading cross-functional initiatives, and driving adoption of the ViiV portfolio within key health system accounts. Reports to the National Director, Federal & Corporate Accounts.
Responsibilities
- Responsible for the development and execution of the account plan for targeted accounts (e.g., VA Health/Kaiser Permanente).
- Generate a top-down and bottom-up organizational approach that achieves leading and lagging performance indicators across functions.
- Demonstrate executive presentation skills and interact with C- and D-Suite stakeholders within accounts.
- Lead matrix teams to deliver organizational impact.
- Synthesize data into tailored engagements to forge ongoing strategic partnerships.
- Improve ViiV’s market reputation by connecting multiple market stakeholders for better patient outcomes.
- Coordinate executive exchanges that lead to success for both organizations.
- Achieve product adoption goals for the ViiV portfolio.
- Remove non-clinical barriers to faster adoption of ViiV products across accounts.
- Act as a local leader driving accountability and achieving ways of working goals.
- Align with and exemplify ViiV’s core values in all interactions.
Qualifications
- Required: Bachelor’s Degree and 8+ years’ experience in in-field roles, account management, or alliance/partnership management; experience developing and implementing account plans and engaging with key healthcare ecosystem players.
- 5+ years of leading without authority, delivering across diverse stakeholders to build win-win solutions.
- Experience coordinating cross-functional teams and fostering collaboration to benefit Key Organized Customers.
- Experience synthesizing information from multiple sources to generate insights and identify patterns.
- Experience navigating industry legal, regulatory, and compliance landscapes and applying risk mitigation strategies.
- Process management and process improvement experience.
- Ability to travel up to 75%.
Skills
- Strategic Thinking, Collaboration, Leadership, Executive Presence, Account Planning
- Identify shared priorities that positively impact patient care, customer experience, and ViiV Healthcare
- Effective communication to internal and external stakeholders
- Ownership of specific, measurable, action-oriented account planning with matrix partners
Education
- Bachelor’s Degree required
- Master’s Degree (Preferred)
Additional Requirements
- First-line leadership experience (Preferred)
- Ability to operate autonomously in a dynamic environment
- Excellent verbal and written communication skills