Vice President, Commercial Operations

Role Summary

We are seeking a Vice President of Commercial Operations who will report into the Chief Commercial Officer. You will be responsible for the buildout and management of this function to support the successful launch/commercialization of gedatolisib, Celcuity’s first product in breast cancer and other future indications. This individual will be charged with working cross-functionally with commercial and other Celcuity management/teams to design and implement foundational commercial operations infrastructure, systems, and processes to support business information needs, analytics, and overall commercial excellence. This individual will be an active member of the commercial leadership team and play a key role in product launch and operational implementation. This position is also a strong collaborator with other cross-functional areas including Sales, Marketing, Market Access, Medical Affairs, Finance, Supply Chain, and Compliance.

Responsibilities

• Data Analytics:
  • Build data infrastructure and analytics capabilities to provide regular product and market updates on trends and insights, as well as meet the internal and external reporting needs of the company.
  • Includes vendor selection and ongoing management of data aggregator.
  • Partner with finance and commercial management team to ensure key business insights are incorporated into ongoing business planning/execution and regular reporting including monthly/quarterly business reviews and executive updates/meetings.
  • Forecast modeling for Celcuity product(s) across indications including monthly/quarterly current estimate updates, annual forecast updates and long-term outlook (working with external forecasting consultants as needed).
  • Acquire and analyze market data including claims data, product demand data (national and physician level) and channel inventory (3PL, wholesale/channel, retail, key accounts), payer data, and competitive data.
  • Create an HCP targeting program using analytics and CRM system, including potential segmentation, to focus field force on appropriate customers.
  • Competitive price tracking and analysis.
• Systems/Processes:
  • Acquire, design, deploy, train, and maintain a field CRM system to capture field activity, physician demand/prescribing and market data, integrated MIRF reporting, and promotional material automation.
  • Data warehouse management (dissemination to field force and sales activity reporting).
  • Promotional material ordering system and supporting infrastructure (storage, distribution).
• Sales/Commercial Operations:
  • Vendor search and RFP for key Commercial operations vendors.
  • CRM system, data warehouse, secondary data vendors, promo material distribution, LMS (learning management system), meeting planning, primary market research.
  • Manage the analysis for size and structure of field force (sales/medical affairs), including ongoing optimization and territory mapping/alignment.
  • Project manage primary research (qualitative/quantitative) and secondary market landscape assessment for all promoted and future indications, collaborating with key stakeholders.
  • Speaker bureau vendor reporting.
  • Incentive compensation design and ongoing evaluation.
  • Field force expense reporting guidelines.
  • Sales activity reporting.
  • Establish field force processes, e.g., support integration of CRM to expense systems, vehicle reimbursement, field force credentialing (where needed), required field policies and procedures (fleet, speaker bureau, expenses).
  • HCP targeting and segmentation.
  • Conference and medical symposium planning and management.
  • Fleet/vehicle reimbursement.
• Leadership/Management:
  • Develop and implement commercial training and development function, including management of a dedicated FTE.
  • Build and manage commercial operations function, processes, and staff over time (as needed) including providing departmental leadership, training, coaching, and development.
  • Active participation on commercial leadership team to participate in establishing and implementing commercial strategy and operations.
  • Work effectively across all key business partners (marketing, sales, Commercial operations, finance, medical/clinical development, supply chain, finance, etc.) with good collaboration and communication to ensure strategic and operational alignment.
  • Partner effectively with Celcuity internal stakeholders (e.g., medical, clinical, finance, commercial, etc.) to integrate business information and related insights into ongoing business planning.
  • Develop and manage business operations budgets.
• Other duties as assigned.

Qualifications

• Required:
  • A minimum of B.A./B.S. degree, ideally in science, business, or related area.
  • At least 15 years in biopharma Commercial/Business operations and related functions.
  • Experience in building-out business operations infrastructure to support product launch and commercialization through mature product life cycle.
  • Experience in small/emerging biopharma as well as mature, full scale biopharma organizations.
  • Experience with procuring and analyzing third-party data to inform market understanding, monitoring competitive landscape, tracking product launch including market share and payer environment, physician targeting, and sales force effectiveness.
  • Experience with process development/project management in an emerging/growing company environment.
  • Demonstrated experience working collaboratively across the organization including Sales, Market Access, Commercial/Business Operations, Medical Affairs, Regulatory, Clinical, Legal, and Compliance.
  • Strong people management skills, with a track record of managing and building a complete commercial operations team.
  • Demonstrated effectiveness working on multiple projects simultaneously.
  • Demonstrated leadership focused on driving results and building successful team culture, as well as a track record of people management/development, experience leading teams and cross-functional projects, and strong interpersonal, communications and presentation skills.
  • Partner effectively with regulatory, legal, compliance in all aspects of commercial operations.
• Preferred:
  • Advanced degree (MS, RPH, Pharm D, MBA, PhD) a plus but not required.
  • Experience in breast cancer therapeutics or other solid tumor markets.
  • Experience building a commercial operations team from the ground-up.
  • Experience in nimble organizations and company first product launches.
  • “Buy and bill” experience in oncology.