Thought Leader Liaison, TEPEZZA, Midwest (Rare Disease)

Role Summary

Thought Leader Liaison, TEPEZZA, Midwest (Rare Disease) – a field-based, customer-facing role focused on building and maintaining relationships with external opinion leaders and large medical centers treating Thyroid Eye Disease across ophthalmology and endocrinology. The role aims to identify and cultivate key opinion leaders (KOLs) and lead the development of key customers and speakers, aligning with TEPEZZA brand objectives.

Responsibilities

• Identify, cultivate and maintain professional relationships and deep engagement of key customers, including opinion leaders, speakers, IDNs, Centers of Excellence and local/regional professional societies
• Manage and develop relationships with speakers in collaboration with marketing, including training, developing and engaging speakers, ensuring speaker compliance and auditing speaker programs
• Demonstrate excellence in customer-facing stakeholder collaboration ‚Äì inclusive of sales, patient services, medical science liaisons
• Determine where customers are in their engagement and advocacy journey with TED and TEPEZZA and drive tactics that increase engagement and advocacy
• Understand and map the local customer experience, including opportunities and barriers, local referral patterns and key relationships
• Create local initiatives and solutions to address gaps and opportunities in the customer experience
• Collect and share insights with the internal cross-functional team to inform the brand strategy
• Participate in cross-functional team meetings ensuring knowledge of key priorities and metrics to drive TEPEZZA objectives
• Coordinate and lead all key customer meetings with the brand team at national and regional conferences
• Work with local sales team to ensure local sponsorship conference marketing needs are met related to local tabletop displays and product theatres
• Partner with sales and marketing to ensure speakers are prepared to execute product theatres at conferences
• Help marketing identify and secure KOL support on key projects and initiatives across the brand
• Demonstrate understanding of Thyroid Eye Disease, disease state, competitive landscape and therapeutic management
• Operate at high standards in alignment with Amgen‚Äôs code of business conduct, ensuring all interactions with KOLs are on-label and compliant with guidelines
• Coverage of Midwest Region ‚Äì Illinois, Arkansas, Iowa, Wisconsin, Minnesota, South Dakota, North Dakota, Tennessee, Nebraska and Missouri

Qualifications

• Basic Qualifications:
  • Doctorate degree and 2 years of marketing, sales, relevant clinical or medical experience
  • Or Master‚Äôs degree and 4 years of marketing, sales, relevant clinical or medical experience
  • Or Bachelor‚Äôs degree and 6 years of marketing, sales, relevant clinical or medical experience
  • Or Associate‚Äôs degree and 10 years of marketing, sales, relevant clinical or medical experience
  • Or High school diploma / GED and 12 years of marketing, sales, relevant clinical or medical experience
• Preferred Qualifications:
  • 3-5 years of experience in Ophthalmology, Endocrinology or Rare Disease in customer-facing roles
  • Experience developing and executing HCP key customer strategies
  • Relationships with ophthalmology or endocrinology opinion leaders
  • Biotech/pharmaceutical industry experience
  • Strong relationship management capabilities
  • Ability to understand scientific literature and key publications
  • Excellent organizational skills and attention to detail; able to work independently and meet deadlines
  • Excellent verbal and written communication skills
  • Ability to collaborate across all levels and work in a fast-paced environment
  • Professional, proactive demeanor
  • Strong interpersonal skills

Skills

• Relationship management
• KOL engagement and speaker management
• Cross-functional collaboration
• Strategic brand alignment and market insight sharing
• Scientific literacy in Thyroid Eye Disease
• Excellent communication and organizational abilities

Education

• As listed in Basic Qualifications (degree varies by candidate)

Additional Requirements

• Travel: Requires approximately 50-65% travel by air or car
• Willingness to work some evenings and select weekends
• Located near a hub airport recommended