Therapy Access Manager (TAM) โ Territory: KS, ND, SD, NE, MO, CO.
Responsibilities:
- Manage defined accounts in assigned territory to support access for providers and patients; educate offices on access services and reimbursement solutions.
- Execute territory strategic plan with internal/external stakeholders (e.g., HUB/call center, market access, matrix field partners); serve as payer expert and communicate payer changes.
- Ensure understanding of reimbursement process, specialty pharmacies, field reimbursement services, and UT patient support program; advise on patient-level reimbursement issues in compliance with Rules of Engagement.
- Manage daily activities supporting appropriate patient access; liaison to patient assistance/access support services.
- Provide compliant customer support and in-person office visits.
- Participate in cross-matrix meetings and team calls; enter activity into CRM.
- Provide office education throughout the access process (e.g., formulary/UM criteria, insurance forms, benefits investigation, prior auth, appeals, claims resolution).
- Educate physician office staff on patient support services using UT-approved materials and tools/portals.
Minimum Qualifications:
- Bachelorโs + 8+ years OR Masterโs + 6+ years OR PhD/PharmD + 2+ years relevant experience.
- 1+ year experience in Market Access and/or Field Reimbursement for specialty products.
- Experience with specialty/biologic products and complex reimbursement.
- Experience educating HCPs on patient service programs (e.g., copay, nurse education, patient assistance).
- Ability to manage ambiguity/problem solve; solution-oriented, strong business acumen, analytic skills.
- Ability to travel >50%.
Preferred Qualifications:
- Masterโs/PhD/PharmD; cardiology or pulmonology experience; rare/orphan drug experience.
- Demonstrated ability to educate on access and issue resolution.
- Experience presenting in person/virtually (Zoom/Webex/Teams).
- Advanced insurance terminology; CMS policy/process knowledge (Medicare Part B & Part D).
Compensation/Benefits:
- Salary range: $150,000โ$185,000.
- Comprehensive benefits (medical/dental/vision/prescription, wellness, 401k/ESPP, PTO/paid parental leave, disability, etc.).