Therapy Access Manager - New England (Boston, Hartford, Portland, Providence)
United Therapeutics Corporation
August 19, 2026
On-site
Boston, MA
Market Access
Therapy Access Manager (TAM)
Responsibilities:
- Manage defined accounts in a specific region/territory to support access for providers and patients; educate healthcare providers and office staff on access services and reimbursement solutions for United Therapeutics products.
- Execute a territory strategic plan with internal/external stakeholders (e.g., call center/HUB services, Market Access, other matrix field partners); serve as payer expert for assigned geography and communicate payer changes.
- Ensure understanding of the reimbursement process, specialty pharmacies, field reimbursement services, and UT patient support program; advise on patient-level reimbursement issues in compliance with policies/Rules of Engagement.
- Manage daily activities that support appropriate patient access in provider offices; serve as a liaison to patient assistance/access support services.
- Compliantly serve/support customers and provide in-person customer visits.
- Participate in cross-matrix meetings; attend team meetings/calls; enter call activity into CRM.
- Provide office education throughout the access process (formulary coverage/utilization management, insurance forms/procedures, benefits investigation, prior authorization, appeals, claims resolution).
- Educate physician office staff on patient support services using UT-approved materials and tools/portals.
Minimum Requirements:
- Bachelor’s with 8+ years relevant experience, or Master’s with 6+ years, or PhD/PharmD with 2+ years.
- 1+ year experience in Market Access and/or Field Reimbursement supporting specialty products.
- Experience with specialty/biologics and/or complex reimbursement.
- Experience educating HCPs on patient service programs.
- Ability to manage ambiguity; solution-oriented mindset; strong business acumen and analytics.
- Ability to travel >50%.
Preferred Qualifications:
- Master’s/PhD/PharmD.
- Experience in cardiology or pulmonology.
- Experience with rare/orphan drugs.
- Demonstrated ability to educate offices on access and issue resolution.
- Experience delivering presentations in person and/or via Zoom/Webex/Teams.
- Advanced medical insurance terminology.
- Knowledge of CMS policies/processes with Medicare (Part B and Part D).
Job Location/Territory:
- Live within territory: Maine, New Hampshire, Vermont, Rhode Island, Massachusetts, Connecticut, New York.
Eligible employees may participate in comprehensive benefits suite (medical/dental/vision/prescription, wellness resources, 401k/ESPP, paid time off/paid parental leave, disability).
Responsibilities:
- Manage defined accounts in a specific region/territory to support access for providers and patients; educate healthcare providers and office staff on access services and reimbursement solutions for United Therapeutics products.
- Execute a territory strategic plan with internal/external stakeholders (e.g., call center/HUB services, Market Access, other matrix field partners); serve as payer expert for assigned geography and communicate payer changes.
- Ensure understanding of the reimbursement process, specialty pharmacies, field reimbursement services, and UT patient support program; advise on patient-level reimbursement issues in compliance with policies/Rules of Engagement.
- Manage daily activities that support appropriate patient access in provider offices; serve as a liaison to patient assistance/access support services.
- Compliantly serve/support customers and provide in-person customer visits.
- Participate in cross-matrix meetings; attend team meetings/calls; enter call activity into CRM.
- Provide office education throughout the access process (formulary coverage/utilization management, insurance forms/procedures, benefits investigation, prior authorization, appeals, claims resolution).
- Educate physician office staff on patient support services using UT-approved materials and tools/portals.
Minimum Requirements:
- Bachelor’s with 8+ years relevant experience, or Master’s with 6+ years, or PhD/PharmD with 2+ years.
- 1+ year experience in Market Access and/or Field Reimbursement supporting specialty products.
- Experience with specialty/biologics and/or complex reimbursement.
- Experience educating HCPs on patient service programs.
- Ability to manage ambiguity; solution-oriented mindset; strong business acumen and analytics.
- Ability to travel >50%.
Preferred Qualifications:
- Master’s/PhD/PharmD.
- Experience in cardiology or pulmonology.
- Experience with rare/orphan drugs.
- Demonstrated ability to educate offices on access and issue resolution.
- Experience delivering presentations in person and/or via Zoom/Webex/Teams.
- Advanced medical insurance terminology.
- Knowledge of CMS policies/processes with Medicare (Part B and Part D).
Job Location/Territory:
- Live within territory: Maine, New Hampshire, Vermont, Rhode Island, Massachusetts, Connecticut, New York.
Eligible employees may participate in comprehensive benefits suite (medical/dental/vision/prescription, wellness resources, 401k/ESPP, paid time off/paid parental leave, disability).