Therapeutic Account Manager, Liver - Richmond

Role: The Therapeutic Account Manager (TAM) drives business performance and patient impact in rare cholestatic liver diseases by developing deep clinical and account expertise within assigned territories. Responsibilities include creating and executing strategic account plans, engaging healthcare professionals as credible peers, influencing clinical decision-making, and advancing disease awareness, referral pathways, and treatment persistence. The TAM collaborates cross-functionally with Medical Affairs, Market Access, Patient Services, and other teams to align strategies, gather insights, and improve patient care. Key activities involve mapping influence within complex accounts, maintaining comprehensive knowledge of disease mechanisms, clinical data, and product profiles, and executing compliant promotional activities. The role emphasizes building trusted, value-driven relationships, addressing unmet needs, and navigating resistance with high emotional intelligence. The TAM supports patient journeys from diagnosis through treatment and collaborates with care teams to overcome access barriers. Qualifications include a bachelor’s degree (advanced degree preferred), 5+ years in biopharma sales, with experience in rare diseases, hepatology, or gastroenterology highly valued. Strong clinical aptitude, insight-led selling, and knowledge of reimbursement are essential. The role requires exceptional interpersonal skills, self-motivation, resilience, and up to 70% travel, including overnight and occasional weekend commitments. The position is field-based, focused on complex specialty care environments, with an emphasis on ethical conduct, compliance, and cross-functional teamwork.