Territory Account Manager Midwest Region

Role Summary

Territory Account Manager (TAM) on the long-acting HIV Prevention Sales team. The role requires thriving in a fast-paced, complex environment, working with healthcare professionals to adopt a new approach to HIV prevention, and collaborating cross-functionally in a launch context to deliver integrated account management and a buy-and-bill treatment model.

Responsibilities

• Deliver Results Through Exceptional Sales and Service
• Identify, target, and win new business by influencing working with HCPs to adopt a new approach to HIV treatment
• Engage with HCPs, nurses, staff, and administrators to understand clinical, organizational, and financial challenges and opportunities within target accounts
• Leverage data analytics, business acumen, and market expertise to identify high-priority prospects
• Prepare and execute business plans tailored to each customer’s needs to help HCPs scale their treatment model
• Coordinate with cross-functional team members to deliver an integrated product experience
• Maintain a portfolio-based selling mindset and ensure cohesive internal communication for a unified customer experience
• Provide exceptional customer service by proactively addressing HCP problems, needs, and requests
• Deliver and adapt execution plans to achieve performance goals using KPIs and problem solving
• Develop and foster external relationships with key influential customers and thought leaders
• Ensure compliance and uphold values-based culture; act consistent with company culture and embrace change in a launch environment
• Escalate issues and risks when needed; demonstrate courage and speak up
• Understand and follow key compliance and regulatory guidelines

Qualifications

• Required: BA/BS degree
• Required: 5+ years of pharmaceutical sales experience
• Required: 3+ years’ specialty experience
• Required: Ability to travel domestically as necessary; overnight travel may be required, majority of time in market
• Required: Valid Driver's License
• Preferred: Degree in Business, Marketing, or Life Sciences
• Preferred: Strong planning, analytical ability, business acumen, decision-making, and problem-solving skills
• Preferred: Cross-functional collaboration in a matrixed environment
• Preferred: Excellent written and oral communication skills
• Preferred: Experience in sales success in complex market access scenarios
• Preferred: Experience working with HCPs to manage cold chain treatment products
• Preferred: Knowledge of HIV treatment and/or prevention markets
• Preferred: Spanish bilingual (not required)
• Preferred: Experience with integrated account team model and multiple field-based team members

Skills

• Strategic planning and execution
• Relationship building with HCPs and thought leaders
• Data-driven decision making
• Cross-functional collaboration
• Problem-solving in launch environments
• Effective communication and negotiation

Education

• BA/BS degree required