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Role Summary
Temporary Sr. Manager, Tech Enablement & Adoption (onsite) at Neurocrine Biosciences. Responsible for designing, launching, and leading the Technology Enablement & Adoption (TEA) program from the ground up. Builds and manages a team that drives technology engagement, learning, and adoption across the enterprise.
Responsibilities
- Design and establish the Technology Enablement & Adoption (TEA) program, including its strategy, operating model, governance, and success metrics
- Strategic partner with IT, HR, Corporate Communications, and Business Unit leaders to align enablement initiatives with organizational goals
- Define frameworks for measuring adoption, user satisfaction, and value realization from digital tools and platforms
- Build, lead, and mentor a team of enablement professionals focused on training, communication, user community building, and change management
- Foster a collaborative, learning-oriented culture within the team and across stakeholder groups
- Drive adoption of enterprise technology platforms (e.g., Generative AI tools, Cyber Security, collaboration tools, analytics platforms, automation solutions)
- Create and manage targeted communication and learning programs to help employees use technology effectively
- Cultivate a community network that creates a community of users across all levels to ensure there is engagement, peer-to-peer learning and knowledge sharing
- Create and facilitate organizational Hackathons and top-down gamification elements that drive excitement and outcomes
- Develop and implement change management strategies for major technology initiatives
- Partner with Corporate Communications to craft compelling narratives around the “why” and “how” of technology transformations
- Serve as a visible advocate and champion for digital enablement across the organization
- Establish feedback mechanisms to capture user experience and adoption insights
- Leverage data to continuously optimize enablement strategies and improve outcomes
- Establish feedback loops and analytics to measure adoption effectiveness, ROI, RWH, and technology utilization trends
- Report progress through dashboards and scorecards that communicate impact to executives
- Capture user stories across the company and help to paint a picture of how we are driving literacy, education, and adoption across the company in an efficient manner
Qualifications
- 7+ years of experience in technology enablement, digital adoption, learning & development, or change management
- 2+ years of people management experience
- Bachelor’s degree in Business, Information Technology, Organizational Development, or related field
- Proven success designing and implementing enterprise enablement and adoption programs
- Strong understanding of change management methodologies and communication strategies
- Exceptional cross-functional stakeholder management, facilitation, and storytelling skills
- Exceptional communicator, written and oral strengths, at any level
- Experience in a life sciences, healthcare, or regulated industry
- Familiarity with digital workplace technologies (e.g., Microsoft 365, SharePoint, ServiceNow, analytics tools)
Skills
- Technology enablement and adoption strategy
- Change management
- Stakeholder management
- Training, communication, and learning program design
- Data analytics and measurement of adoption and value realization
- Leadership and team development