Ionis Pharmaceuticals, Inc. logo

Temporary Associate Director, Commercial Learning & Development

Ionis Pharmaceuticals, Inc.
Full-time
Remote friendly (Santa Ana, CA)
United States
Marketing

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Role Summary

The Temporary Associate Director of Commercial Learning & Development (temp role, ~6 month contract with possibility of extension) will be responsible for executing live and virtual training content to support the effectiveness and performance of Ionis’ existing Commercial field and field leadership teams. The ideal candidate will be a high-energy, detail-oriented, and self-motivated individual with a strong focus on client service and the ability to adapt quickly to changing business needs. There is a strong preference for this candidate to have some pharma sales and home office experience. This temp position will be based remotely with occasional work expected from our Boston, MA or Carlsbad, CA offices.

Responsibilities

  • Execute the Commercial L&D strategy and vision to inform the direction of the learning expectations across Ionis’ Commercial positions.
  • Operationalize and execute remote and live training curricula for existing brands.
  • Work cross functionally to create strategic partnerships with Sales and Marketing teams, Patient Services, Access, Medical, and other internal key stakeholders to ensure training programs and resources are in alignment with brand/company strategies and support achievement of objectives.
  • Develop and manage the execution of core and role specific training curricula to support the ongoing performance improvement for all Ionis Commercial employees.
  • Lead and ensure product, therapeutic, and marketplace content is current, compliant, and relevant for multiple user groups, including Sales, Field Leaders, Access, Patient Services, and other Commercial teams.
  • Uphold behaviors that are in alignment with Ionis’ Culture and Core Principles.
  • Effectively manage training processes and vendor projects.

Requirements

  • Bachelor’s degree and 10+ years of cross-functional pharmaceutical experience, preferably in Sales Training, Sales, and other home office Commercial roles (8+ years of experience if Masters is held)
  • Strong understanding of pharmaceutical sales and customer engagement models
  • Proficiency with O365 applications (Word, Excel, PowerPoint, Teams, etc.) and Zoom
  • Knowledge of Learning Management Systems, e-Learning applications, and internet-based support tools
  • Experience facilitating training events using virtual conferencing platforms (Zoom, Teams)
  • Experience successfully working cross-functionally and adaptability to a fast-paced startup environment
  • Strong executive presence and ability to communicate to all levels of the organization
  • Exceptional communication, persuasion, and interpersonal skills
  • Strong project management and analytical skills with proven track record of execution and results
  • Demonstrated ability to motivate teams, foster collaborative environment, negotiate, and influence in a matrix environment, exercise tact and diplomacy in stressful situations
  • Launch, specialty, and rare disease experience preferred
  • 20%-30% travel

Skills

  • Pharmaceutical sales and customer engagement
  • Learning and development program design
  • Cross-functional collaboration
  • Virtual training delivery (Zoom, Teams)
  • Project management and analytics

Education

  • Bachelor’s degree required; Master’s degree preferred

Additional Requirements

  • None specified
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