Role Summary
- Support the ongoing operation and evolution of digital platform services (APIs, microservices, shared platform capabilities).
- Support the enterprise design system (shared components, templates, and patterns used by design and development).
- Partner with engineering squads, UX/design, product owners, and platform teams to ensure assets are well-defined, reusable, and aligned to delivery needs (execution/coordination/enablement).
Key Responsibilities
- Platform & Design System Enablement
- Support shared digital services/platform capabilities used across multiple digital products.
- Define, build, and maintain reusable components/templates spanning the design system and platform services.
- Ensure alignment between design system components and underlying technical implementations.
- Represent shared services components in the governance council.
- Backlog & User Story Management
- Draft user stories, requirements, and acceptance criteria for platform and design system enhancements.
- Maintain/refine platform and design system backlogs; ensure priorities are understood and delivery-ready.
- Coordinate backlog refinement with engineering/design partners for sprint and release planning.
- Cross-Team Collaboration & Delivery Support
- Clarify requirements and unblock delivery for product, design, and engineering teams.
- Support release planning and timeline alignment with brand/product launch schedules.
- Document usage patterns and best practices to help teams adopt shared capabilities and assets.
- Continuous Improvement
- Improve consistency, efficiency, and reuse across the platform and design system.
- Incorporate automation/modern practices where appropriate (e.g., CI/CD alignment, component reuse, tooling improvements).
- Contribute to documentation and onboarding materials.
Required Qualifications
- Bachelorβs degree in Computer Science, Engineering, or equivalent practical experience.
- Foundational understanding of APIs, microservices, and cloud-based services.
- Experience working with design systems/component libraries/shared UI frameworks.
- Hands-on experience writing user stories, managing backlogs, and working in Agile teams.
- Strong collaboration and communication; can translate between technical and design stakeholders.
Preferred Qualifications
- Experience supporting a platform/shared services/enablement team.
- Familiarity with GitHub, CI/CD pipelines, containerization, or UI component frameworks.
- Experience with React, NextJS (or equivalent JS frameworks), NodeJS, NestJS, or Rust.
- Exposure to enterprise or regulated environments.
- Interest in improving developer/designer experience via tooling, documentation, and reuse.
- Agile (Scrum) or equivalent experience.
Benefits (time off)
- Vacation: 120 hours/year
- Sick time: 40 hours/year (varies by state)
- Holiday pay (including floating holidays): 13 days/year
- Work/Personal/Family time: up to 40 hours/year
- Parental leave: 480 hours within one year of birth/adoption/foster care
- Bereavement leave: 240 hours (immediate); 40 hours (extended)/year
- Caregiver leave: 80 hours in a 52-week rolling period
- Volunteer leave: 32 hours/year
- Military spouse time-off: 80 hours/year