Technical Integrator
Eli Lilly and Company
August 31, 2026
Remote friendly (Indianapolis, IN)
United States
IT
Key Responsibilities:
- Design and implement integration solutions across enterprise applications, platforms, and data sources.
- Translate business and functional requirements into scalable technical solutions and integration designs.
- Define and promote integration standards, patterns, APIs, and reusable components.
- Lead technical integration efforts through the solution lifecycle (design to implementation).
- Coordinate across platform/product teams, engineers, vendors, and business stakeholders.
- Identify and manage technical dependencies, risks, and integration challenges.
- Facilitate technical reviews and drive alignment across systems and technology domains.
- Ensure solutions meet architecture, security, data privacy, and regulatory requirements.
- Maintain technical documentation; support operational excellence via monitoring and readiness.
- Improve interoperability, automation, scalability, and platform performance.
- Provide day-to-day technical direction and mentorship to integration/developer teams.
- Define, track, and report integration performance metrics/KPIs to leadership.
- Lead integration workstream delivery cadence using CRM Agile/Scrum or SAFe ceremonies.
- Serve as functional SME for Employer and FRM capabilities; partner to define future-state requirements and roadmaps.
- Influence Veeva CRM configuration and platform strategy; drive scalable implementation approaches.
- Own requirements management, backlog prioritization, testing strategy, release readiness, and continuous improvement.
- Drive innovation via root cause analysis and building scalable, reusable AI agents.
Basic Qualifications:
- Bachelor’s degree in computer science or information technology.
- 3+ years delivering IT solutions and integrations.
- Experience providing functional/direct technical direction, including mentoring.
- Experience integrating major enterprise SaaS platforms (e.g., Workday, Salesforce, SAP, ServiceNow, Veeva).
- CI/CD pipelines, infrastructure-as-code, and automated testing in regulated environments.
- AI solution design, prompt engineering, and AI-powered support/self-service.
Preferred Qualifications:
- Regulated industry experience (pharma/life sciences), including GxP/SOX-relevant systems.
- AI certification (e.g., AWS AI Practitioner or equivalent).
- Integration technology/data interoperability knowledge.
- Digital CRM experience (Veeva CRM or Salesforce.com).
- Cloud (AWS/Azure), IAM, SSO/federation, API management/gateway tooling.
- Global/offshore delivery experience.
- Agile/Scrum or SAFe delivery/cadence ownership; relevant certifications.
- Experience owning delivery metrics/KPI reporting (velocity, defect rates, SLA/uptime).
- Veeva CRM architecture/security/business rules and enterprise integrations.
- Knowledge of AI governance/compliance/monitoring/knowledge management and CRM automation.
Additional:
- Up to 10% travel.
- Design and implement integration solutions across enterprise applications, platforms, and data sources.
- Translate business and functional requirements into scalable technical solutions and integration designs.
- Define and promote integration standards, patterns, APIs, and reusable components.
- Lead technical integration efforts through the solution lifecycle (design to implementation).
- Coordinate across platform/product teams, engineers, vendors, and business stakeholders.
- Identify and manage technical dependencies, risks, and integration challenges.
- Facilitate technical reviews and drive alignment across systems and technology domains.
- Ensure solutions meet architecture, security, data privacy, and regulatory requirements.
- Maintain technical documentation; support operational excellence via monitoring and readiness.
- Improve interoperability, automation, scalability, and platform performance.
- Provide day-to-day technical direction and mentorship to integration/developer teams.
- Define, track, and report integration performance metrics/KPIs to leadership.
- Lead integration workstream delivery cadence using CRM Agile/Scrum or SAFe ceremonies.
- Serve as functional SME for Employer and FRM capabilities; partner to define future-state requirements and roadmaps.
- Influence Veeva CRM configuration and platform strategy; drive scalable implementation approaches.
- Own requirements management, backlog prioritization, testing strategy, release readiness, and continuous improvement.
- Drive innovation via root cause analysis and building scalable, reusable AI agents.
Basic Qualifications:
- Bachelor’s degree in computer science or information technology.
- 3+ years delivering IT solutions and integrations.
- Experience providing functional/direct technical direction, including mentoring.
- Experience integrating major enterprise SaaS platforms (e.g., Workday, Salesforce, SAP, ServiceNow, Veeva).
- CI/CD pipelines, infrastructure-as-code, and automated testing in regulated environments.
- AI solution design, prompt engineering, and AI-powered support/self-service.
Preferred Qualifications:
- Regulated industry experience (pharma/life sciences), including GxP/SOX-relevant systems.
- AI certification (e.g., AWS AI Practitioner or equivalent).
- Integration technology/data interoperability knowledge.
- Digital CRM experience (Veeva CRM or Salesforce.com).
- Cloud (AWS/Azure), IAM, SSO/federation, API management/gateway tooling.
- Global/offshore delivery experience.
- Agile/Scrum or SAFe delivery/cadence ownership; relevant certifications.
- Experience owning delivery metrics/KPI reporting (velocity, defect rates, SLA/uptime).
- Veeva CRM architecture/security/business rules and enterprise integrations.
- Knowledge of AI governance/compliance/monitoring/knowledge management and CRM automation.
Additional:
- Up to 10% travel.