Support Services Supervisor - Specimen Management

Role: Support Services Supervisor overseeing high-volume problem resolution in a clinical laboratory setting. Objectives include leading staff development, ensuring accurate specimen handling, resolving complex issues promptly, and maintaining compliance with quality standards. Responsibilities involve managing escalations, performing root cause analysis, analyzing data trends, and partnering cross-functionally to improve workflows. Requirements: high school diploma or GED, 3+ years in laboratory, healthcare, or manufacturing environments; proficiency in laboratory operations, problem-solving, and Microsoft Office; strong communication and leadership skills; ability to work extended hours and pass color vision tests. Preferred: Associate’s in Medical Technology, 1+ year clinical lab experience, supervisory experience. High-Value: laboratory operations, problem resolution, leadership in high-volume environments, technical proficiency, compliance standards, shift work, physical requirements. Work setup: schedule Tuesday-Saturday, overnight shift; location Dublin, OH.