Supervisor, Screening & Registration

Role Summary

Supervisor, Screening & Registration role overseeing day-to-day operations of registration and screening areas, ensuring training plan and SOP execution, and maintaining an environment of teamwork and mutual respect. Manages donor flow to maximize center production while providing a safe, healthy, and friendly environment for donor and staff. Not primarily administrative; acts as a bridge between daily operations and administration.

Responsibilities

• Monitors donor flow to ensure donors move through the center at the expected pace and identifies workflow improvements.
• Works with QAS/designee to monitor errors, implement corrective actions, and ensure regulatory, cGMP, and customer requirements are met.
• Monitors inventory usage of medical supplies and resources.
• Ensures trained and adequate staff are available daily.
• Oversees donor satisfaction and minimizes delays or issues.
• Provides input into annual evaluations and models a strong work ethic.
• Other duties as assigned by management.
• Monitors staff performance against standards and provides immediate correction as needed.
• Manages absences, attendance, and work task schedules; provides routine feedback and communicates critical issues promptly.

Qualifications

• Required: High School diploma.
• Preferred: Previous experience in a supervisor role in a medical-related field.

Skills

• Ability to drive for extended periods (four hours at a time).
• Ability to drive or fly to company/industry meetings and support other ADMA Centers as needed.
• Exposure to blood-borne pathogens; willingness to work extended shifts and weekends.
• Ability to lift, pull, or tug up to 40 lbs; extended standing and bending.
• Supervisory and training capabilities.

Education

• High School diploma

Additional Requirements

• Occupational exposure to blood borne pathogens; willingness to work extended shifts and weekends.